Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The primary responsibility of this role is to ensure compliance with all necessary state and local business license and tax liabilities required for Pilot’s business activities. This role requires effective collaboration with government agencies, regulatory bodies, and internal stakeholders to facilitate the licensing process. This role also requires audit, review, and supervisory capabilities.

Oversee and manage the entire licensing compliance function for the company including managing direct reportsUpdate policies and procedures necessary for licensing requirementsDevelop and monitor key performance indicators and/or goals for the departmentReview applications and sign-off on payment of licenses completed by Specialists (within authorizations established by the Company)Supervise Licensing Specialists providing guidance and support to ensure timely and accurate completion of licensing taskAssist in resolving escalated issues and follow up with the team on unresolved licensing mattersCoach, train, and develop direct reports, which includes appraising job performance and conducting performance reviewsMonitor state and/or local licensing-related requirements applicable to retail store locations or other company business activitiesComplete tax analyses to determine business license and tax liabilities, including gross receipts filingsCollaborate effectively with government agencies, internal stakeholders (including Executive Leadership), and regulatory bodies to gather necessary documents and facilitate the licensing process.Manage and lead special Licensing projects which includes research, obtaining applicable licenses, and delegation, as necessaryOversee and manage the monthly closeout process in accordance with all SOX procedures pertaining to licensing and tax payments, review, and documentationAssist with mediating issues at the store level that could impact licensure and business operations. (e.g. inspections, violations)Coordinate research and obtain licenses for new applications, new store openings, and economic impact analysesServe as liaison for the Licensing Department between internal departments (such as Merchandise, Construction, Real Estate, Company Housing, etc.) in order to maintain regulatory compliance as well as any reporting, as neededManage and coordinate with third-party consultants to facilitate property tax payments and auditsOther duties as assigned

QualificationsBachelor’s degree in related business field preferred, accounting preferredMinimum of 5 years of multi-state general retail licensing experience preferredExperience with managing, developing and coaching direct reportsBasic Microsoft Office skillsFamiliarity with Avalara License ManagementFamiliarity with Infor preferredFamiliarity with multi-jurisdiction and Canadian tax and licensing lawsExcellent analytical, critical thinking, and organizational skillsStrong attention to detailExcellent written and oral communication skillsAbility to make decisions and work with minimal supervisionAbility to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgencyAbility to work extended hours as needed to meet deadlines

Additional InformationGeneral office work requiring sitting or standing for long periods of timeLift up to 20 poundsTravel required less than 5%