Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further

Commercial Banking - Corporate Insurance Investment Sales Quality Assurance Business Management Department

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our team as Manager, Investment Sales Quality Assurance and Business Management

Principal responsibilities

Enforcing investment sales guidelines and sales compliance in Commercial BankingOversight and monitoring of investment sales process via establishment and execution of various controls including but not limited to sales quality check, internal training and independent customer callback surveyProvide support to or manage projects, initiatives or programmes related to the department. May include leading / assisting with defining the project approach, building stakeholder buy-in around plans, commitments and changes Responsible in enforcing sales guidelines and sales compliance, monitoring of sales process, and conduct quality control checking and subsequent sales quality reportsTo review and formulate internal policies and procedures to maintain high customer service quality and compliance standardCollaborate with other departments in driving insurance compliance initiativesTo maintain efficient servicing and provide efficient sales support to the sales departmentsTo ensure the sales activities are complied with the Group’s / Bank’s internal control standards, that all activities are conducted according to the related guideline and procedure manuals