Welcome page Returning Candidate? Log back in! Manager, Infrastructure Systems (Server Run Team) Division Emory Healthcare Inc. Campus Location Atlanta, GA, 30345 Campus Location US-GA-Atlanta Department EHI_DIG Digital Operations Job Type Regular Full-Time Job Number 149372 Job Category Information Technology Schedule 8a-5p Standard Hours 40 Hours Hourly Minimum USD $53.45/Hr. Hourly Midpoint USD $73.49/Hr. Overview

Be inspired. Be valued. Belong. 

 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

Comprehensive health benefits that start day 1Student Loan Repayment Assistance & Reimbursement ProgramsFamily-focused benefitsWellness incentives

Ongoing mentorship, development, leadership programs...and more!

 

Work Location: Atlanta, GA (100% remote with ability to attend in person meetings upon request)

Description

The Manager of Infrastructure (Server Run Team) is responsible for leading a team of technical engineers in supporting a large enterprise environment. This role involves developing and implementing short- and long-term goals to meet organizational objectives, recruiting and retaining staff, establishing and enforcing policies and procedures, and monitoring the performance of server systems to ensure they are secure, highly available, and performant. The Manager collaborates with IT leadership and cross-functional teams to drive infrastructure initiatives that support business growth and operational efficiency.

The Infrastructure Manager for the Run team oversees daily operations and support for core systems, including VMware, Azure, and on-prem infrastructure. This role leads Tier 2 support, manages break/fix activities, and ensures stability, performance, and incident response across the server environment.  This team handles additional run support areas including OS support, server patching, Active Directory, Cascade, and SearchBlox.

 

RESPONSIBILITIES:

 

Team Leadership & Development:

Manage and mentor a team of technical engineers, fostering a culture of collaboration and professional growthRecruit, retain, and develop staff to maintain a high-performing infrastructure teamEstablish performance expectations and conduct regular evaluations to ensure continuous improvement

Infrastructure Planning & Implementation:

Develop and implement short and long-term infrastructure goals aligned with organizational objectivesLead infrastructure projects and initiatives to enhance system capabilities and operational efficiencyEnsure high availability, security, and scalability of enterprise infrastructure systems

Policies, Procedures, & Performance Monitoring:

Establish and enforce policies, procedures, and key performance indicators (KPIs) for infrastructure operationsMonitor the operations and performance of server systems to ensure optimal performance and securityImplement best practices to maintain a highly reliable, mission-critical, geographically dispersed production environment

Technical Issue Resolution & Support:

Coordinate and resolve technical issues promptly to minimize downtime and service disruptionsCollaborate with internal teams and external vendors to troubleshoot and implement solutions effectivelyProvide strategic input on technology investments and enhancements

Collaboration & Strategic Initiatives:

Work closely with IT leadership to align infrastructure strategies with business needsDrive continuous improvement initiatives to enhance infrastructure reliability and efficiencyEnsure compliance with regulatory requirements and industry standards

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree in Computer Science, Information Technology, or a related fieldExperience: Seven years of experience, including designing and implementing highly complex systems on multiple platformsTechnical Expertise: Experience managing a highly reliable, mission-critical, geographically dispersed production environmentStrong understanding of enterprise infrastructure, networking, and security best practicesKnowledge of cloud-based and on-premises infrastructure solutionsExperience with automation, configuration management, and system monitoring toolsSkills: Excellent leadership, communication, and problem-solving abilitiesAbility to work independently and collaboratively in a dynamic environmentStrong analytical and decision-making skills

Preferred Qualifications:

Master's degree in a relevant fieldExperience with ITIL frameworks and service management best practicesRelevant certifications such as PMP, AWS Certified Solutions Architect, or Microsoft Certified: Azure Administrator Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration! Application FAQs

Software Powered by iCIMS
www.icims.com