Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Risk Management

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description

Segment Risk Specialist – TD Insurance - Conduct, Insider, & Fraud Risk Management
 
The TDI Risk Specialist will partner with 2A Segments team, 2A TDRM enterprise and the First line of defense to oversee and challenge the execution of risk management activities and leading practices/technologies used to keep up with the constantly evolving conduct, insider, and fraud threat landscape. 

The Group Risk Specialist for Conduct, Insider and External Fraud Risk management provides a comprehensive and diverse range of risk management expertise to business segments and corporate functions.  This job is highly specialized requiring deep understanding of the conduct, insider and external fraud risks as well as TD's businesses they support.

As risk managers, we identify, assess, measure, monitor and report on conduct, insider and external fraud risks through all aspects of the ERM and ORM programs and processes, with a specific focus or lens for conduct, insider and external fraud risk. Roles in this job family may also test, monitor and assess operational/enterprise/regulatory risk items and developments throughout TD’s footprint and escalate and communicate material issues to internal stakeholders, senior management and Board Committees, and deal with regulatory requests and submissions on behalf of the Bank. 

This role may engage and influence senior stakeholders through clear communication and compelling data narratives and present regular conduct, insider and external fraud risk updates to designated stakeholders on KRIs, breaches, material changes, and emerging external threats.

Technical knowledge is needed related to conduct, insider and external fraud threats, risks and controls, and experience in the Banking industry (across the customer lifecycle from account opening, financial and non financial transactions, conduct, insider and external fraud controls and case managers, and suspicious activity reporting).  The role monitors emerging fraud and scam typologies, challenges the first line on control design and execution, and provides subject matter expertise to ensure TD’s conduct, insider and external fraud oversight framework is aligned with regulatory expectations, industry practices, and the Bank’s risk appetite.
 
Reporting to the 2A ORM Segment this role will have the following accountabilities:

Specialist providing advisory services to executives, business segment leaders, and governs requirements for own work.Integrates knowledge of the enterprise function’s or business segment’s strategy in leading program design, policy formulation, or operating standards.Anticipates emerging business trends and regulatory/risk issues to recommend large-scale products, technical, functional, or operations improvements.Serves as a source of expert advice to senior management; may lead teams of related specialists/experts.Advises on execution strategy and leads development/deployment of functional programs or initiatives within own field or across multiple specialties.Solves unique and ambiguous problems with broad impact.Execute 2nd line challenge activities required to support the ORM Framework, including but not limited to:Risk Assessments: Conducts and provides effective challenge on comprehensive, end-to-end risk assessments to ensure the accuracy and completeness of risk identification, measurement, and mitigation strategies.Monitoring and Escalation: Monitors key risk appetite measures for fraud, insider, and conduct risks, escalating any breaches to senior management and relevant committees in a timely manner.Control Identification: Proactively identifies control gaps, documents them, and issues findings in accordance with the bank's issue management framework to ensure that control weaknesses are remediated effectively.Policy and Framework Knowledge: Maintains a deep understanding of the bank’s policies and frameworks related to external fraud, insider risk, and conduct risk to provide robust oversight and guidance.Training and Awareness: Develops and delivers basic training to front-line employees to enhance their understanding of fraud, insider, and conduct risks, promoting a strong risk culture and ensuring compliance with established policies and procedures.

Effectively communicate risk management practices and methodologies and results of risk assessments to Executive and senior management in a supportive and collaborative manner and influence risk-based remediation.Be a positive team player to consistently maintain high levels of integrity, motivation, and morale.

Job Requirements 

Bachelor's degree from a recognized university or equivalent experience.At least 10+ years of relevant experience within the Financial Services industry 1st / 2nd line Control Function, Internal Audit field.Experience in 2nd line ORM will be an assetExperience in operating in and engaging with technical SMEs across conduct, insider, & fraud risk management.An understanding of regulatory and Controls requirements: B-13, E-21, PCI, FFIEC, SOX, HIPAA, TDC additional Frameworks.Ability to work in ambiguity must be flexible to deal with changes in a fast paced and new environment, working closely with peers where subject matter expertise is required.Organizationally astute, with superior influencing, collaboration, and communication skills.Experience assessing risk and challenging the status quo and break silos.Strong analytical skills, including segment risk analysis, data analysis, and comparative analysis.In order to provide effective oversight and independent challenge the role requires the candidate to have a good understanding of the following areas:Risk management frameworks and methodologies;Conduct, insider, & fraud frameworks, operations, processes, controls, and tools;Fraud operations and processes, and;Regulatory requirements.

Additional Information

Education & Accreditation 

This role requires successful completion of all three levels of TD Operational Risk Management certification.  Certification is not a requirement to apply for this role.  The successful candidate will have 12 months from the start date in the role to complete required certifications.  The required courses are available internally through TD Operational Risk Management. Undergraduate degree in Computer Science/Computer Engineering/Risk Management is an asset.Accreditation such as Association of External Fraud Examiners (ACEFE) certifications and/or similar is preferred.
 

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet