We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Manager, Financial Intelligence Unit (FIU) Quality Assurance (QA) is responsible for managing the execution of consistent QA reviews completed by a team of Quality Assurance Specialists in order to assure that the quality of investigations within the FIU meets requirements. Specific activities include effective people management and overseeing the analysis, interpretation and documentation of results for the purpose of assessing ML/TF risks. The Manager is accountable for the quality of the reviews performed by their team of QA Specialists and conducts periodic reviews to assess this, identify and document concerns, and to deliver coaching where necessary. The Manager role is accountable for providing recommendations and/or solutions to address any gaps identified.
 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

How you'll succeed

Building team and individual capabilities by providing development opportunities such as projects, and training.

Manage QA activities for investigations within the FIU including Triage alert adjudication, AMLI case investigations, High Risk Client/Enhanced Due Diligence reviews, in addition to other areas which may be identified in scope.

Ensure QA reviews are completed by QA Specialists as assigned.

Identify and escalate process gaps, trends and/or areas of improvement to Director, QA.

Provide complete and accurate statistics and reports as required to Director, QA.

Who you are

You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have minimum one year of AML experience leading diverse, high performing teams. 

You have strong knowledge of AML regulations, practices and economic sanctions, which may be enhanced via accreditation by ACAMS.

You have a degree/diploma in Business, Accounting, Finance, Law or related field and/or equivalent years of experience.

You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

Your influence makes an impact. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 29th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Anti-Money Laundering (AML), Anti-Money Laundering Compliance, Case Investigations, Change Management, People Leadership, Quality Assurance (QA), Team Development, Team Management, Training Instruction