The Manager, IT Field Services is responsible for oversight and leadership of the Field Services Team. Directly Managing resources, projects, and operations that reside within the Field Services team. Establishing and maintaining exceptional service delivery by use of industry standard metrics, resource coaching, and continual service improvement frameworks. This role will oversee the daily operations related to all endpoint hardware and software including computers, laptops, printers, phones, network switches, and all related peripherals. This role will be responsible for maintaining strong knowledge management practices.

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