Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to supervise the Employee Relations Services (ERS) team in addition to facilitate and advise on employee relations and store wellness.

In this role you will: 

Supervise and provide assistance to the employee relations team; select, coach, train, and develop direct reports, to include appraising job performance and conducting performance reviewsResolve complex employee relations issues including conducting effective, thorough, and objective investigationsMonitor and review background and MVR results and respond to concerns from the background check adjudication process; escalate when necessaryDraft responses for DOL, EEOC investigations and employment litigation threatsMaintain ERS team processes and proceduresOversee store wellness visits; track and report resultsDraft and maintain compliance calendar, team member handbooks and other compliance documents; update corporate policy documents and policy management systemAid in gathering of documentation as it pertains to annual compliance for federal contractor programModel behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

QualificationsBachelor’s degree in business administration, human resources management, employee relations or related field requiredProfessional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferredMinimum seven (7) years experience in human resources or employee relations preferredThorough understanding of all company policiesThorough understanding of federal and state laws concerning labor relationsIntermediate Microsoft Office skills, including creation of pivot tables and trend reportingAbility to lead, motivate, encourage and coach a teamStrong decision making, problem solving, and judgment skillsAbility to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision makingAbility to remain objective, calm, tactful and persuasive in controversial and/or confrontational situationsAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulation, ordinances and policiesDemonstrate integrity and ethical behavior including but not limited to confidentiality

Additional Information

•    Nation-wide Medical Plan/Dental/Vision
•    401(k) Flexible Spending Accounts
•    Adoption Assistance
•    Tuition Reimbursement
•    Weekly Pay

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