JOB AD: manager, Digital Product Strategy & Services (In Office – Seattle.) 

Now Brewing – Digital Leaders! #tobeapartner 

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.   
 

As a manager, Digital Product Strategy & Services in the US Licensed Stores Business, you will be responsible for the strategy and execution of a suite of B2B digital solutions, partnering with supply chain & ops to improve our operational processes, and incubating new opportunities for growth in B2B ordering, inventory management, and beyond.   

As a manager, Digital Product Strategy & Services, you will: 

Develop and drive digital strategy – Own the strategic vision for an ecosystem of solutions spanning B2B ordering, retail CRM, and inventory management, inclusive of AI best practices and implementation, in partnership with enterprise technology functions.  

Lead planning and execution – Build business cases, define solution-specific roadmaps supported by intake, forecasting, prioritization, and implementation across working teams, leveraging P&L investment goals and Licensee demand.  

Optimize operations and process excellence – Coordinate change management for cross-functional process improvements between the Licensed Stores business unit and key stakeholders to increase revenue, automate manual tasks, and streamline supply chain complexities.  

Consult on inventory value chain – Manage end-to-end enablement of product inventory, develop inventory management best practices for Licensed Stores business, and be a thought partner to enterprise supply chain, planning and distribution leaders.   

Manage others – Set goals, provide feedback and development opportunities, and model leadership for a working team of project managers, business analysts, and data operations experts, while acting in accordance with Starbucks guiding principles 

Lead the development of new services – Make build, buy, and partner decisions to pursue development of new solutions and capabilities, including collaborating and actively problem solving with cross-functional project teams to ensure timely and strong execution. 

We’d love to hear from people with: 

*6-8+ years of experience in digital product management, product strategy, or digital/technology strategy

*5-7+ years of project & program leadership in a highly matrixed, cross functional environment 

*5-7+ years of people management experience 

*Strong business fluency (P&L awareness, business case development, budget management)  

*Experience with Salesforce platforms & capabilities (e.g., Sales Cloud, Commerce Cloud, Service Cloud) 

*Experience in supply chain optimization, inventory management solutions, distribution, and CPG forecasting/planning 

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.  

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. 

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. 

We believe we do our best work when we're together, which is why we are onsite four days a week. 

Join us and inspire with every cup. Apply today! 

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.  

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. 
  
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please con