A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Marketing

Hang Seng’s Marketing function is responsible for formulating marketing strategies and implementing marketing initiatives to reinforce the brand of Hang Seng Bank, drive acquisition and usage of the Bank's product and services, strengthen customer loyalty to build long term relationships, and provide internal business units with marketing support to deliver a comprehensive suite of products and services offered by the Bank.

We are currently seeking a high caliber marketing professional to join us as Manager, Digital Marketing (Campaign Management).

Principal responsibilities

Drive acquisition and usage of the Bank's digital banking and digitally enabled products and services by advocating a seamless experience throughout the customer’s journeyPromote Bank’s digital banking awareness and presence via through-the-line communication channelsManage interactions with internal and external parties regularly for on-time, in-budget campaign implementationsLead and implement bank-wide strategic digital initiatives and projectsWork closely with the greater marketing team and digital agencies to implement consistent standards on digital communications e.g. promotion webpage, display ad, etc.Provide support to uplift the digital marketing capability of the wider marketing team, e.g. provide regular industry updates, best practice sharing, enhancing media tracking capabilities, reviewing brand safety measure for digital media, etc.Adhere to the Bank's guidelines in campaign execution

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Marketing

Hang Seng’s Marketing function is responsible for formulating marketing strategies and implementing marketing initiatives to reinforce the brand of Hang Seng Bank, drive acquisition and usage of the Bank's product and services, strengthen customer loyalty to build long term relationships, and provide internal business units with marketing support to deliver a comprehensive suite of products and services offered by the Bank.

We are currently seeking a high caliber marketing professional to join us as Manager, Digital Marketing (Campaign Management).

Principal responsibilities

Drive acquisition and usage of the Bank's digital banking and digitally enabled products and services by advocating a seamless experience throughout the customer’s journeyPromote Bank’s digital banking awareness and presence via through-the-line communication channelsManage interactions with internal and external parties regularly for on-time, in-budget campaign implementationsLead and implement bank-wide strategic digital initiatives and projectsWork closely with the greater marketing team and digital agencies to implement consistent standards on digital communications e.g. promotion webpage, display ad, etc.Provide support to uplift the digital marketing capability of the wider marketing team, e.g. provide regular industry updates, best practice sharing, enhancing media tracking capabilities, reviewing brand safety measure for digital media, etc.Adhere to the Bank's guidelines in campaign executionUniversity degree in Marketing, Communications, Journalism or a related disciplineMinimum of 6 years' relevant job experience and at least 2 years’ people management experience, with exposure to financial services industry preferredHands on experience leading ATL BTL marketing campaignsDemonstrable experience in managing digital marketing tools, including PPC, programmatic, social media and email marketingCreative, constantly look out for new opportunities to achieve business goals digitallyStrong sense of business analysis and acumenDetail-oriented, capable of working independently and under pressureGood communication, interpersonal, analytical and project management skillsProficiency in both English and ChineseGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesProfessional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

VisitHang Seng Career Pageand sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.

#LI-HASE

University degree in Marketing, Communications, Journalism or a related disciplineMinimum of 6 years' relevant job experience and at least 2 years’ people management experience, with exposure to financial services industry preferredHands on experience leading ATL BTL marketing campaignsDemonstrable experience in managing digital marketing tools, including PPC, programmatic, social media and email marketingCreative, constantly look out for new opportunities to achieve business goals digitallyStrong sense of business analysis and acumenDetail-oriented, capable of working independently and under pressureGood communication, interpersonal, analytical and project management skillsProficiency in both English and ChineseGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesProfessional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

VisitHang Seng Career Pageand sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.

#LI-HASE