Position Summary

Why Join Us?
Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands, managing more than 200 subsidiaries around the world. Samsung Gulf Electronics, established in 1996, serves as the regional hub for Samsung Electronics in the Middle East, headquartered in Dubai, UAE. Over the years, it has played a pivotal role in delivering innovative technologies across the GCC region, including smartphones, home appliances, displays, air-conditioning and enterprise solutions. At Samsung Gulf, we believe in empowering people to lead and drive progress. If you are ready to grow with a global leader, we want you on our team.

A Snapshot of Your Day
We are seeking a talented D2C eStore Sales Manager (TV, Audio & Monitors) in our D2C and Corporate Marketing Team to drive and boost Samsung online Television, Soundbar & Monitors sales growth through Samsung.com across the UAE. Being part of the D2C Team puts you in a leading position at the centre of excellence, being responsible for maximizing customer experience, brand presence and sales growth across Samsung.com. The position requires an experienced eCommerce Sales Manager who is capable of driving direct-to-consumer eCommerce platforms. This individual will be responsible for driving the online sales performance of Samsung Tablets & Wearables across our D2C digital channels.

Role and Responsibilities

How You Will Make An Impact

Develop strategy for new product launches in collaboration with Product, Marketing, and Advertising teamsBuild sustainable product and pricing strategies to drive full product portfolio across all categoriesPlan and manage promotional calendar and pricing strategy, to build and execute cross-divisional campaigns to maximize sell-outTrack and manage sell-in, sell-out, WOS, OOS, ageing inventory, and provide necessary analysis and derive action plans to achieve targetsPlan and implement cross- & upselling strategy in close alignment with key stakeholders across Content, Marketing, Sales, Product and D2C teamsTrack and monitor Key Performance Indicators (KPIs) to identify gaps then set and deliver action plans with key stakeholders and follow through with execution recommendations to positively impact sales performance Collaborate closely with content team to optimize the customer journey and conversion rates and ensure brand guidelines and standards are met across the different channelsMaintain up-to-date business, operations, and performance dashboards to provide in-depth visibility and understanding of the online channel’s current and future needs and translate them into sales opportunitiesWorking closely with online, marketing and product teams to develop the D2C strategy for improving existing setups and launching new eCommerce programs and sell-out functionalitiesManage Suwon and MENA Office counterparts and attain and deliver best practices improving local execution and strategyDrive actionable insights (through web analytics and competitive landscape benchmarking) to improve user experience and platform capabilitiesManage eCommerce KPIs for traffic, sales, acquisition and customer interaction

Skills and Qualifications

What You’ll Need

8-11 years of eCommerce Sales experience with a Bachelor’s degree or 5 with a Master’s degreeStrong understanding of market dynamics and technologyStrong sales acumen and experience managing direct-to-consumer platforms (eStore & Mobile app)Demand planning experienceExcellent analytical, problem-solving, commercial and technical skillsProficiency in building clear and concise presentations to be used with C-Level managementMust be system oriented as well as computer literate and advanced user of MS-Office applications (Word, Excel, PowerPoint, Outlook)Fluent in English, Arabic is a plus

Why You’ll Love Working with Us

Competitive salary and performance-based incentive plan for all levelsFlexible working hours scheduleVisa, Top-Tier medical insurance plan and life insurance22 days of paid annual leave plus public holidaysAn additional day off for your birthday!Yearly air ticket allowance & monthly parking allowance (if applicable)Free Employee Social Clubs (Paddle, Korean & Arabic Language Clubs)Access to discounts on a wide range of Samsung productsOn-site Cafeteria with free coffee and fruits1 Volunteering Day per yearEmployee Referral Program - We want great talents like you!24/7 access to the Samsung Learning PlatformA creative, collaborative, and inclusive company culture

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