This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you want to lead contractor fulfillment and protect network performance from the tap to the home? As a Manager, Contract Support, you'll provide direction and leadership for installations, service and maintenance across your area while ensuring contractor compliance with Spectrum specifications and requirements. You'll oversee contractor and staff performance to preserve system integrity and deliver a reliable customer experience.

How You’ll Make an Impact

Coordinate contractor management and performance within the Management Area while reporting to the designated Area Vice President and Regional Senior Director of Field OperationsProvide oversight of technical operations to maintain network integrity and assure quality and consistency of voice video and data to customersPlan, secure and deploy contractor resources to meet business demands and manage contract labor adherence to scope of work and quality standardsProvide technical support and direction to staff and contractors regarding technologies operational standards,monitor procedures and test for compliance with Federal Communications Commission and company standardsManage purchasing budgeting business plan development deployment of new products and capital projects and assist in the preparation and maintenance of capital and operating budgetsAssist in the coordination preparation and maintenance of capital and operating budgetsManage staff performance and establish positive employee relations to build frontline leadership

Working Conditions

Work outdoors in all kinds of weather and at all times of the day or night, including in confined spaced

What You’ll Bring to Spectrum

Required Qualifications

Education

Bachelor's degree in electronics, related field orequivalent Industry and vendor specific certifications and training (NCTI SCTE)

Experience

5+ years of Field Technician installation/service work in residential,commercial and multiple dwelling unitsExperience in complex structure cabling jobs that include interior and exterior installation of Cat5 Cat6 cablingExperience in programming and installing routers, internet gateway services, layer 2/3 ethernet switches and wireless access points in commercial environmentsVendor management experience

Skills

Advanced networking knowledge including TCP/IP network designs architectures, topologies, headend operation standards and technical proofs of performanceAbility to splice coaxial cableAbility to use safety equipment, climb heights of 32 ft, carry 90 lbs, and operate a bucket truck Operate computer and test equipmentProficient with Microsoft OfficeUse hand tools such as drills, wrenches, and measurement tools Advanced knowledge of Spectrum / telecommunications products and services, construction practices specifications installation, and the capital and operating budget processStrong communication and organization skillsStrong leadership skills

Preferred Qualifications

Skills

Demonstrated leadership qualitiesKnowledge of residential and commercial facility construction design and layout

TOP512 2026-77727 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13555 Business Unit: Field Operations Zip Code: 33716

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.