**Details** + **Department:** **Consumer Experience** + **Schedule:** Full Time/8-Hour Day Shift, Monday-Friday + **Location:** Remote with about 5% travel + **Salary:** $82,825 - $115,453 per year + Eligible for an annual bonus incentive **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._ **Responsibilities** We are looking for a highly skilled visual communicator and content strategist to join our Consumer Experience team as Manager, Consumer Experience - Communications Integration. In this role, you’ll guide the development and governance of CX communication tools, slide templates, and high-impact messaging that helps bring our consumer experience vision to life. You’ll partner closely with Internal and External Communications as well as leaders across the CX organization to develop executive-level presentations, strategic storytelling materials, and communication assets that are both visually compelling and aligned to our brand. This is a full-time remote opportunity. Minimal travel expected ~5%. **Responsibilities:** + Communication Strategy and Planning: + Define how we talk about each CX strategic initiative, including features and benefits by audience. Develop the CX Internal Comms editorial calendar to ensure our work and shared successes are shared ministry-wide. + Serve as the liaison between our internal/external communications teams and CX for all communications needs, ensuring that communication plans that include timelines, deliverables, and milestones are met and stakeholders are kept informed. Be the ‘first reviewer and editor’ of all communications (such as newsletters, articles, etc.) on behalf of CX. + Content Development and Management + Own the creation, maintenance, and governance of CX-branded presentation templates in Google Slides, including version control, usage training, and ensuring brand adherence. + Design and produce executive-level presentations and one-pagers that distill complex concepts into simple, compelling visual stories. + Maintain the CX intranet site, driving all content update needs and aligning with experience comms for larger channel update needs. + Develop and maintain the CX intranet site and context calendar for CollabCX, our internal collaboration and celebration hub. **Requirements** Education: + High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. + 3 years of leadership or management experience preferred. **Additional Preferences** + Exceptional visual storytelling skills, with a demonstrated ability to build compelling presentations in Google Slides for a wide range of audiences and facilitation styles. + Deep expertise in Google Slides, with the ability to build master templates, manage approved assets, and guide others on visual best practices. + Strong editorial judgement and crisp writing/editing skills for strategic communications. + High attention to detail and ability to juggle multiple deliverables with speed and accuracy. + Strong project management skills and a proactive, self-directed work style. + Ability to communicate recommendations effectively (written & verbal) to executive and senior leadership in a concise, compelling manner. + Ability to work cross-functionally and influence stakeholders at all levels. + Communications and graphic design background + 5 years of leadership or management experience \#AscensionCXjobs \#LI-Remote **Why Join Our Team** Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)