Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
WPB Credit and Financial Crime Risk Control - Credit Control Services
We are currently seeking a high caliber professional to join our team as Manager, Collections (Restructure).
Principal responsibilities
Perform oversight on outsourced collections operationsProvide prompt responses and recommendations on credit policies to adapt to the fast and changing marketLead, plan and co-ordinate a wide range of projects, offshoring migration, process review, system and manpower related issues to ensure smooth delivery of credit collection servicesSupport Global Standards and Regional Credit Control Services related projects and initiativesPropose and implement quality enhancement and control strengthening initiatives in response to the review findings, customer feedback and business needsHandle and manage debt restructuring cases and high risk account review; represent the bank to attend industry meeting and liaise with Outside Trustee on restructure loan related mattersHandle and manage Third Party engagement (TPEM)Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
WPB Credit and Financial Crime Risk Control - Credit Control Services
We are currently seeking a high caliber professional to join our team as Manager, Collections (Restructure).
Principal responsibilities
Perform oversight on outsourced collections operationsProvide prompt responses and recommendations on credit policies to adapt to the fast and changing marketLead, plan and co-ordinate a wide range of projects, offshoring migration, process review, system and manpower related issues to ensure smooth delivery of credit collection servicesSupport Global Standards and Regional Credit Control Services related projects and initiativesPropose and implement quality enhancement and control strengthening initiatives in response to the review findings, customer feedback and business needsHandle and manage debt restructuring cases and high risk account review; represent the bank to attend industry meeting and liaise with Outside Trustee on restructure loan related mattersHandle and manage Third Party engagement (TPEM)Requirements
University degree in a related discipline OR other relevant qualificationsMinimum 5 years' managerial experience in credit risk or complaint handling and project management, in relation to retail banking productsGood understanding of portfolio management technique including analyticsStrong interpersonal / leadership skillsProficiency in both English and Chinese, fluency in Putonghua an advantageGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesYou’ll achieve more when you join Hang Seng Bank Limited.
www.hangseng.com/careers
https://www.linkedin.com/company/hang-seng-bank/
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
LI-HASE
Requirements
University degree in a related discipline OR other relevant qualificationsMinimum 5 years' managerial experience in credit risk or complaint handling and project management, in relation to retail banking productsGood understanding of portfolio management technique including analyticsStrong interpersonal / leadership skillsProficiency in both English and Chinese, fluency in Putonghua an advantageGreat sense of ownership and servicing mindset to ensure efficient and effective customer service processesYou’ll achieve more when you join Hang Seng Bank Limited.
www.hangseng.com/careers
https://www.linkedin.com/company/hang-seng-bank/
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
LI-HASE