With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. 

As a Manager of Cloud Solution Architects (CSAs) in Microsoft’s Customer Success organization, you will lead a team of senior technical experts who help enterprise customers design and deliver secure and scalable, AI solutions across data, application innovation, and infrastructure workloads on Azure. You’ll guide your team in driving customer success through architectural leadership, technical delivery, and innovation, accelerating adoption of services like [insert Azure Services related to qualifier 2]. In this role, you’ll foster a culture of learning, inclusion, and consumption excellence, while partnering across engineering, sales, and support to remove blockers, scale impact, and deliver measurable business outcomes.