Job Description The Mortgage Closing Manager is responsible for leading a team of Mortgage Closers to ensure timely, accurate, and compliant closings of mortgage loans across multiple channels. This role requires deep expertise in mortgage closing processes, strong leadership skills, and the ability to manage escalations that could delay funding. The Manager will oversee daily operations, monitor performance, provide guidance on complex issues, and ensure adherence to company policies and regulatory requirements. This position plays a critical role in maintaining efficiency, delivering outstanding customer service, and fostering a culture of accountability and excellence. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years of mortgage closing experience with strong knowledge of closing processes and documentation. 2–3 years of management or leadership experience (flexible based on qualifications). Expertise in handling and resolving escalations that impact loan closings. Strong analytical skills to pull reports and monitor closing timelines.