Role Overview
The Change Deployment & Adoption Manager – AI Acceleration is a hands-on execution role within Pfizer's AIA Strategy & Operations function. This individual is embedded within one or more AI product workstreams and is responsible for designing and driving change, training, and adoption activities that accelerate AI value realization for a defined stakeholder audience (e.g., Field, Marketing, GAV/Tier 2, or Content).
Reporting to the Change Deployment & Adoption Lead, this role translates enterprise change strategy into practical, audience-specific activation plans – building trust with end users, enabling behavior change, and measuring adoption outcomes at the product level.
Key Responsibilities
1. Product-Level Change & Adoption Execution
Own and execute the end-to-end change and adoption plan for assigned AI product(s), tailored to the specific needs, workflows, and priorities of the target audiencePartner closely with AI product owners to stay aligned with product capabilities, launch readiness, and roadmap changesDevelop and manage stakeholder engagement activities including awareness campaigns, activations, communications, and feedback loopsMaintain a structured view of stakeholder readiness and continuously update engagement plans based on evolving product and audience needs2. Training Design & Delivery
Manage training content lifecycle for assigned products, including version control and refresh triggers tied to product updatesTrack training effectiveness metrics (completion rates, proficiency assessments, post-training adoption lift) and use insights to continuously improve contentCoordinate training delivery sequencing with product launch milestones and activation schedulesPartner with the Content Adoption & Experience Lead to ensure training materials meet quality and consistency standards3. Adoption Measurement & Reporting
Track and analyze adoption metrics and engagement data for assigned product(s), translating findings into actionable insightsPrepare regular status updates, adoption dashboards, and stakeholder reports for the Change Deployment & Adoption Lead and product teamsProactively surface adoption risks, lessons learned, and recommendations that can improve activation for current and future programsContribute product-level insights to the enterprise-wide adoption measurement framework4. Stakeholder Engagement
Build trusted working relationships with product owners, commercial leads, HR business partners, and end users within the assigned audience segmentDevelop and deliver audience-specific communication materials that build awareness and confidence in AI toolsSupport the broader AI Speaker Series program (Conversations in AI) as needed, including logistics coordination and content preparationRepresent the adoption function in product team meetings and cross-functional working groupsBasic Qualifications
Bachelor’s degree in Business, Communications, Organizational Development, or related field4+ years of progressive experience in change management, learning & development, or organizational adoption in a large matrixed organizationDemonstrated experience designing and executing change or training programs with measurable outcomesStrong understanding of adult learning principles and instructional design methodologiesFamiliarity with AI or digital transformation programs and their impact on end users and workflowsStrong written and verbal communication skills, with ability to translate complex information for diverse audiencesProven ability to manage multiple workstreams simultaneously and deliver against timelinesCollaborative working style with comfort operating in ambiguity and adapting quickly to changePreferred Qualifications
Master's degree preferredExperience in the pharmaceutical, biotech, or life sciences industryProsci ADKAR, Kotter, or equivalent change management certificationExperience with e-learning authoring tools (e.g., Articulate, Storyline) or LMS platforms (e.g., Workday Learning)Familiarity with Field and/or Marketing commercial functions in a global biopharma contextExperience designing AI or digital tool adoption programs at scaleOTHER JOB DETAILS:
Last Day to Apply: June 25, 2026Work Location Assignment: Hybrid, 2-3 days onsite/week US Commercial Pfizer site (per Pfizer’s Log in for Your Day Policy)Eligible for employee referral bonus
#AIAdoptionOperator #CommercialChangeDriver #DataBackedEnablementLeader
Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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