Job Summary

Job Description

What is the opportunity?

As the Manager, Business Performance Management you will support the enablement of critical business strategies and work alongside a data-oriented team that designs, builds and delivers reusable data assets and dashboards, and provides objective, timely and value-added insights to our strategic stakeholders across all Commercial Operations pillars. You will support the coordination for multiple stakeholders, driving collaboration and ensuring timeline completion of review cycles. You will support in the end-to-end execution of critical reporting deliverables for Commercial Operations Quarterly Business Review (QBR) and build ad hoc reporting and frameworks as required.

What will you do?

Support Commercial Operations wide performance management frameworks that align to business segment strategy, Commercial Operations and our broader PCO ambitions.Prepare executive level materials including Quarterly Business Review (QBR) and operational metrics visualizations for senior level consumptionFacilitate collaboration and feedback across departments and SMEs to gather inputs and align on reporting objectivesSupport inquiries related to reporting deliverables and performance metricsIdentify trends, variances and key themes to support decision-making and strategic discussionsDrive improvement to the reporting lifecycle, identifying opportunities to streamline processes and enhance quality

What do you need?

Must-have

Strong ability to collect, analyze and interpret large complex data sets to find patterns and draw actionable conclusionsStrategic thinking and the ability to align metrics to strategic objectives to measure progress against business outcomesProficiency with data visualization and reporting tools like Tableau, Excel, and Power BIDemonstrated ability in written and oral communication skills along with strong presentation skills.Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneouslyProficient in PowerPoint and creating executive level presentations

Nice-to-have

Experience in Commercial Operations / Operational Data & SystemsExperience with Agile

Job Skills

Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-23

Application Deadline:

2025-08-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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