This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to create lasting customer relationships through innovative campaigns? Join Spectrum as Manager, Business Customer Relationship Management Marketing, where you’ll drive impactful strategies to support engagement, retention and loyalty across all business products. Your leadership will help shape customer communications and elevate our marketing initiatives, making a measurable difference for Spectrum’s business clients.

How You’ll Make an Impact  

Support and execute customer campaigns to deepen the customer relationship within the business communityLeverage collaboration and work cross-functionally with teams to maximize customer marketing initiativesAct as the liaison with Departments, including Product Marketing, Creative Strategy and go-to-market execution teams to ensure effective programs and initiativesSupport the execution of customer-facing materials with partner teams

Working Conditions   

Office environment

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

Bachelor’s Degree in Marketing, Communications, Business, or related discipline and/or an equivalent experience.

Experience   

5+ years of Marketing Experience

Skills  

Customer-focused with a proven track record of success in achieving/exceeding growth and profitability goals through innovative marketing and event programsCollaborative, team-based posture with the necessary “people” competencies to communicate a passion for winningService orientation and comfortability interacting with senior-level executives through written and verbal communicationsSelf-starter with ability to work independently and autonomouslyDemonstrated attention to detail balanced with the ability to think strategicallyAbility to manage multiple projects simultaneously

Preferred Qualifications

Skills

Knowledge of video, voice, data, mobile productsBusiness Marketing experienceAdvanced proficiency with Excel and PowerPoint; proficient in other desktop applicationPrior experience with Marketing Automation (Eloqua, Marketo, SF Marketing Cloud) a plus
MPD512 2026-71381 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Sales and Marketing Zip Code: 06902

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.