This role is remote and can be based anywhere within the United States. Ideal candidates will be within a drivable distance to the Dublin, OH, office. Candidates must be able to work within EST or CST business hours.
What Sales Operations Management contributes to Cardinal Health
The Manager of Billbacks and Trace Operations is responsible for driving operational processes that optimize billback and trace operations within the Commercial Enablement team of the United States Medical Product Distribution (USMPD) business unit. This role will lead a direct and indirect team of analysts and oversee the daily operations and execution strategic process improvements for distribution billback and trace transactions.
Commercial Enablement is responsible for elevating the customer experience by providing essential capabilities, tools, and processes that optimize commercial execution to drive profitability and growth.
This role supports trace sales and associated billback claims, which is a component of the Channel Parter Group (CPG) Trace & Claims Operations Team. This team is an integral piece of the accuracy of Cardinal Health Branded Products profit margin. This team reviews and manages accuracy of trace sales and associated billback claims that have been submitted by CPG distributors, through collaboration with CPG Sales, Pricing, Accounting, Finance and other cross functional teams.
Responsibilities
Oversee the billbacks and trace claims programs and daily operationsLead and develop a high-performing teamCultivate an inclusive culture, both on and off shoreManage and execute monthly KPIsCommunicate results & business impacts to both internal and external stakeholdersCollaborate with multiple cross-functional teams, including Sales, Finance, Accounting and ITLead initiatives designed to improve processes or continuous improvement projectsEmpower team to lead cross-functional projects using advanced data modeling and analysis, guiding strategic decisions and uncovering optimization opportunitiesStrong organizational skills and prioritizes getting the right things done
Qualifications
What is expected of you and others at this level
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projectsParticipates in the development of policies and procedures to achieve specific goalsRecommends new practices, processes, metrics, or modelsWorks on or may lead complex projects of large scopeProjects may have significant and long-term impactProvides solutions which may set precedentIndependently determines method for completion of new projectsReceives guidance on overall project objectivesActs as a mentor to less experienced colleaguesAnticipated salary range: $86,400 - $129,500
** The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close: 08/08/2025 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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