Description We are looking for a detail-oriented Scheduling Coordinator to join our team in Syracuse, New York. In this Contract-to-Permanent position, you will play a vital role in supporting care coordination efforts, ensuring smooth scheduling processes, and handling key administrative tasks. This opportunity is ideal for someone with strong organizational skills and a passion for providing excellent service in the healthcare field. Responsibilities: • Coordinate and manage scheduling for enrollment assessments and other appointments, maintaining accurate schedules for the Assessment RN. • Process daily outgoing mail, including patient service plans, enrollment packets, and notification letters for members. • Provide courteous and responsive customer service to members, escalating concerns as necessary. • Collaborate with supervisory staff to address scheduling issues and ensure smooth workflow. • Manage and generate various reports as directed to support operational needs. • Participate actively in performance improvement initiatives and quality enhancement activities. • Handle clerical duties such as typing, filing, copying, faxing, and taking messages. • Support the team with other duties as assigned to ensure efficient operations. Requirements • High school diploma required; an Associate's degree in a related field is preferred. • Minimum of 2 years’ experience in the healthcare industry or certification as a Medical Assistant. • Proficiency in Microsoft Office Suite and strong computer literacy. • Exceptional scheduling and organizational skills to manage multiple priorities. • Demonstrated customer service abilities with a focus on responsiveness and professionalism. • Analytical problem-solving skills to identify and address potential issues effectively. • Competence in data entry and attention to detail for accurate record-keeping. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .