KEY ACCOUNTABILITIES Program Development & Oversight

Develop objectives, policies, and procedures for the company’s maintenance programs. Manage corporate-level maintenance programs, including: Re-lamping. Background music. Fire alarm monitoring. Filter maintenance and other centralized programs. Oversee maintenance programs within assigned operating division(s) for: Retail store maintenance and repair projects. Common area maintenance (CAM). Surplus property maintenance.

Vendor & Resource Management

Link store and division retail operations personnel to appropriate in-house and outside vendor resources to maximize value for maintenance expenditures. Develop and maintain a recommended vendor guide specific to assigned division(s). Maintain comprehensive understanding of available resources from various support departments.

Expense Monitoring & Cost Control

Monitor retail store maintenance expense reports quarterly; compare current vs. historical costs and similar facilities. Identify areas for expense reduction and implement training or alternative actions while maintaining quality standards. Audit new and remodeled store repair costs for warranty recoverable expenditures.

Store Support & CAM Coordination

Guide and assist store directors in maintaining clean, safe, and customer-appealing conditions. Monitor adherence to governing real estate documents. Assist store management acting as CAM Directors in setting up service contracts and cost recovery methods. Work with outside CAM Directors to monitor costs and approve budgets or excessive expenditures.

Project Implementation

Implement and manage projects under Corporate Maintenance Coordinator direction, including: Store closing procedures. Centralized maintenance programs (group relamping, water treatment, baler/compactor inspections). Background music contract administration. Prepare purchase order requisitions for Division VP approval. Prepare quarterly projections and alert Division VP and Corporate Maintenance Coordinator of extraordinary expenses. Assist division personnel with safety modifications and small construction projects.

Value-Added Services

Implement services under Property Management Coordinator direction, such as: ATMs. Coffee bars. Seasonal sales (e.g., Christmas trees). In-store licensees (dry cleaners, banks).

Policy & Training

Administer and recommend improvements to maintenance policy section of the company manual. Provide quarterly training to store and division personnel on maintenance and cost reduction. Communicate through maintenance bulletins, division meetings, and one-on-one consultations.

KNOWLEDGE AND EXPERIENCE Education

Bachelor’s degree in Business, Architecture, Real Estate, Construction Management, or related field.

Experience

Minimum 3 years in the Company’s Property Management Department or closely related department. General knowledge of EDP applications and computer capabilities; prior experience with PC applications preferred.

Skills

Working knowledge of architectural plan development, lease interpretation, and repair methods. Ability to analyze, interpret, and report financial data. Ability to read architectural plans and basic knowledge of building codes. Ability to work independently and accomplish tasks with minimal supervision. Strong communication skills (verbal and written); ability to make effective training presentations. Ability to represent company interests to outside vendors.