Maintenance Renewal Activities in support of assigned geography.

 

Key Responsibilities:

Responsible for the renewal pipeline in a specified region to meet or exceed the revenue and bookings plan. Engage with and resolve issues with customers as is relates to renewals. Work with end users to either move them to another reseller or taking renewals direct when an end user has been left orphaned by a reseller Provide highest possible maintenance renewal rate through timely notification and regular follow up with sales organization on changes to customer requirements. Ensure accurate and timely preparation of maintenance renewal quotations and follow on sales support activity to meet our customers and Tungsten Automation requirements. Ensure up-to-date completion of AX contracts database requirements. Maintain SOX checklist requirements to ensure proper controls are met.