**Description:** **Where The Familiar Meets The Far Out** Hotel Daphne in Houston Heights is a 49-room hideaway inspired by utopian ideals, clandestine neighborhood clubs, determined women and art of all kinds. We invite travelers and locals to check in and “check out.” Opening winter 2025. **Maintenance Manager – Lifestyle Job Description** **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **The Role** Reporting to the General Manager the MaintenanceManager is responsible for ensuring the efficient operation of the Engineering Department in support for all operating verticals, while guaranteeing the maintenance of the building, grounds and equipment. They will recruit and retain highly skilled staffing and excellent communication and organization skills to set up the hotels team for success. The person in this position must have good communication skills, the ability to resolve conflicts and a thorough understanding of Company policies. Furthermore, the Restaurant General Manager has the responsibility of developing and maintaining the location’s culture, values, and reputation in the public eye, and with all staff, guests, vendors and partners. **Qualifications:** Responsibilities will include: + Develop and administer preventative maintenance schedule + Complete work orders in a timely manner. Ensure all work orders are properly documented i.e., completed forms and/or closed in computer + Monitor general condition of the building and surroundings at all times walking the property regularly + Maintain knowledge of all types of mechanical equipment including chillers, boilers, water softeners, and refrigeration equipment, plumbing and electrical systems, and hotel shuttle + Maintain knowledge of local building code and other applicable building laws; blueprint reading; and building construction + Manage the sourcing, interviewing, culture training and ongoing development of maintenance department, with a focus on team member satisfaction, productivity, and guest satisfaction + Ensure all fire and safety inspections are completed and any discrepancies are corrected + Obtain pricing and bids or develop cost estimates as directed + Monitor supplies & maintain working order of tools and equipment, maintain respective inventories, complete orders as necessary + Ensure a monthly tool inventory is completed and documented + Ensure all monthly, quarterly and yearly documentation including but not limited to preventative maintenance forms and brand standard required documentation is completed and turned into the General Manager for review in accordance with brand/company policy + Maintain a clean and safe working space + Ensure all monthly, quarterly, and yearly inspections are done timely, accurately, and responded to as appropriate + Schedule outside contractor work, including fire systems and equipment as necessary + Maintain pool and spa, performing chemical testing and maintaining up to date logbooks + Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner + Maintain professional image at all times through appearance and dress + Follow Company policies and procedures and effectively communicate them to subordinates + Promote teamwork and quality service through daily communication and coordination with other departments + Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws + Other duties as assigned by supervisor or management **Qualifications - External** **Qualifications** **Experience Required** + Specialization in technical crafts (HVAC, electrical, plumbing, etc.) is required; an ability to advance knowledge in these areas and to mentor others is essential + Proficiently speak, read, write, and comprehend the English language + Able to read and write to facilitate the communication process + Able to present technical ideas to management + Able to work independently with minimal supervision and desire to participate as part of a team + Lead and be a role model for all team members + Basic knowledge of budget development and analysis and monthly financial analysis + Able to assess/evaluate team member performance in a fair and consistent manner + Able to make decisions with only general policies and procedures available for guidance + Able to work in fast paced environment + Able to prioritize, organize, and manage multiple tasks The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We Welcome You** Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. **Primary Location:** US-TX-Houston **Organization:** Hotel Daphne **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Engineering/Facility Maintenance **Req ID:** HOU003189 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.