POSITION: Maintenance - IT Technician DEPARTMENT: Maintenance REPORTS TO: Director of Facilities FLSA STATUS: Non-exempt, hourly LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! ESSENTIAL DUTES AND RESPONSIBILITIES + Perform routine maintenance and repairs on building systems, including plumbing, electrical, HVAC, and general facility upkeep to ensure a safe and operational environment + Troubleshoot and resolve basic IT issues related to hardware, software, printers, network connectivity, and user support + Install, configure, and maintain office technology equipment such as computers, monitors, phones, and security systems + Coordinate with external vendors for specialized repairs, IT upgrades, or system installations when necessary + Maintain an accurate log of IT equipment inventory and assist in lifecycle management including setups, replacements, and decommissions + Respond to maintenance and IT service requests in a timely manner and prioritize tasks based on urgency and impact + Collaborate with departments to ensure facility and technology needs are met and assist in planning improvements or upgrades as needed. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE + High school diploma or GED required; technical certification or associate degree in a related field (e.g., IT support, facilities maintenance, or electrical systems) preferred + 2+ years of experience in building maintenance, IT support, or a similar hybrid technical role + Hands-on experience with troubleshooting hardware/software issues and maintaining facility systems such as HVAC, plumbing, and electrical. SKILLS AND ABILITIES + Knowledge of electrical systems as it relates to maintenance. + Skilled in mechanical maintenance. + Ability to recognize and use simple hand-held, manual and power tools needed for performance of general maintenance duties. COMPENSATION Competitive wages, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site, you may be required to work nights, weekends and holidays DeVos Place, may be required to assist at other buildings PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.