Job Title: Site Coordinator Position Profile

The Site Coordinator is accountable for the daily operations of a solo-person site. This role is responsible for delivering contracted office services, including but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services.

Key Responsibilities Manage daily operations of a mailroom, copy center, or scanning facility. Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment. May handle courier services, reception, switchboard operations, shipping & receiving, and mail processing. Serve as the primary point of contact for the customer on a daily basis. Implement and manage Ricoh Service Excellence Programs. Operate equipment/software efficiently to meet service level agreements. Control costs by effectively utilizing company materials and supplies. Perform routine tasks such as work order creation, contractor monitoring, inspections, and reporting facility issues. Interact with vendors, facility management, and building occupants as needed. Manage office supply inventory and conference room coordination, including A/V equipment. Maintain professional communication and positive working relationships with internal teams. Collect and report data to leadership and customers, including monthly reporting. Ensure financial responsibilities are met. Perform other duties as assigned. Qualifications High school diploma or GED required. Minimum 1 year of experience in a related B2B or technical field. At least 1 year of customer-facing experience. Demonstrated understanding of technology. Knowledge, Skills, and Abilities Tactical thinking and problem-solving skills. Ability to present to small groups. Basic customer service and technical aptitude. Strong written and verbal communication skills. Working Conditions & Physical Demands Office environment with standard lighting, ventilation, and noise levels. Requires interpretation and application of complex information. Some physical effort required: walking, standing, bending, lifting up to 50 lbs. Moderate dexterity for tasks involving calculators, keyboards, hand tools, and coordination.