Job Title: Compliance - Mailroom Specialist Job Description As a mailroom specialist, you will be responsible for handling a substantial volume of registration renewals, processing between 400-800 title mailings per day. You will assist the mail department in sending out renewal notices and cultivate relationships with DMVs and trusted vendors to ensure effective partnerships across the industry. You must be adept at operating both external and internal systems and technologies to manage processing and communication, and adhere to detailed tracking methods to ensure fleet vehicles are legally roadworthy. Responsibilities + Print title, registration, and tax documents based on owner, state, and specific client or vehicle instructions to ensure compliance within state and county statutes. + Identify, analyze, and research to resolve state, county, and province license and title rejections or questions related to title, registration, and tax. + Create, update, and adjust print positions on a form through Forms Definition. + Order duplicate Manufacturer's Statement of Origin (MSO) directly through the manufacturer website and follow up until received. + Process title and registration transactions for vehicles moving to new states/provinces, for buyouts, and new vehicle deliveries not completed by delivering dealers. Obtain and issue temporary tags as appropriate. + Maximize transactions completed timely by following up with appropriate parties to ensure team metrics. + Perform inquiries with DMV agencies to validate data associated with a vehicle identification number (VIN). + Perform dealer follow-up to address pending concerns with initial title and registration. + Manage temporary tags to ensure vehicles comply within the state until hard plates are issued, follow-up as needed. + Process registration renewals using the appropriate resource for each jurisdiction, achieving department performance standards for accuracy and timeliness. + Ensure clients are billed correctly for renewals by verifying registration and service fees. + Reconcile discrepancies using data acquired from databases and vendor reports. + Contact drivers or clients when jurisdiction requirements are needed to complete renewals and coordinate with other departments to fulfill missing or late requirements. Essential Skills + 1+ years of high-volume experience in mailroom, warehouse inventory, clerk + Strong attention to detail. + High School Diploma or equivalent. + Familiarity with Microsoft Excel and Microsoft Suite. Additional Skills & Qualifications + Experience in handling auto registrations and renewals, document management. + Customer support experience, including call center operations. + Typing and administrative support skills. + Inventory management experience. + Excellent prioritization, accuracy, and attention to detail. + Good written and verbal communication skills. + Problem-solving capabilities. + Ability to multi-task in a fast-paced environment. + Self-starter who works well in a team environment. Work Environment This role is based in a corporate office environment in Schaumburg, operating on a contract basis until March 2026, with potential for extension or conversion based on performance. The position is business professional and requires independent work within an office setting. You will work from Monday to Friday, 8:00 AM to 4:30 PM, with a 30-minute lunch break. The office offers a quiet workspace with individual desks and cubicles and supportive colleagues available for questions. There is an opportunity to learn and grow into different departments, with realistic potential for career advancement and increased compensation. Job Type & Location This is a Contract position based out of Schaumburg, Illinois. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Schaumburg,IL. Application Deadline This position is anticipated to close on Oct 3, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.