Mail Services Supervisor Job ID 246554 Posted 05-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Los Gatos - California - United States of America **About the Role:** As a CBRE Mail Services Supervisor, you will be responsible for supervising all aspects of the mailroom operations for a building or campus. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor. **What You’ll Do:** + Supervise personnel assigned to mail services. This includes establishing work schedules, assigning tasks, cross-training staff to perform shipping/receiving duties as back-up, and evaluating and developing performance. + Conduct personnel meetings as necessary about safety, procedures, and operations. + Maintain records of the mailing costs incurred by each business unit or department and implement cost savings programs and procedures to increase efficiency. + Maintain policy and procedural manuals for mailroom operations. Recommend changes and inform mailroom personnel of changes made. + Monitor on-line production/copy requests, set up conference rooms for client meetings, answer telephones and take messages in a professional manner. + Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. + May establish new techniques to ensure the team is able to meet its objectives. + Has a direct impact on the team objectives as well as the objectives of related teams. + Ensure personal and team outcomes have a positive impact on customer objectives. + Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. **What You’ll Need:** + High School Diploma or GED with 1-3 years of job-related experience. + Minimum of 1 year supervisory experience. + Ability to write routine reports and correspondence. + A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. + Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. + In-depth knowledge of Google suite products. Examples include Gmail, Drive Google Cloud, etc. + Ability to lift up to 40 pounds + Advanced organizational skills with an inquisitive mindset. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future · CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Mail Services Supervisor position is $42.00 per hour and the maximum salary for the Mail Services Supervisor is $45.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)