GENERAL SUMMARY
Manages the copying output stages of orders according to order specifications, and maintains the production area and equipment. Distributes incoming mail, prepares outgoing mail and operates a wide variety of equipment. Provides guest service on a variety of issues including preparing orders, and advising team members on postage and shipping rates and appropriate shipping methods.
CORE SCOPE OF POSITION
Sets up and produces single or multiple copies of printed, typewritten, or other machine acceptable original material, using photocopy equipment with reduction, enlargement, and collating capabilities. Produces single or multi-color documents requiring the merge of covers, text, indices and related items. Provides key operator services on black/white and color copiers that include correcting stoppages by making minor or major adjustments such as changing out rollers, scraping rollers and adding oil in accordance with equipment manufacturer’s operating guides. Produces work in accordance to pre-established priorities of team member’s projects including collating, sorting and organizing team member’s orders. Advises team members on postage and shipping rates, offers assistance by suggesting appropriate shipping methods and maintaining an inventory of shipping supplies. Time and date stamps morning and afternoon deliveries of US mail and internal mail. Sorts mail and distributes it into company mail slots. Hand delivers and/or notifies departments of the arrival of express mail, priority mail, and sensitive packages. Logs all incoming packages via express mail services, including Federal Express, Priority Mail and Airborne. Sorts and weighs all outgoing first class US mail ensuring proper postage for each parcel. Handles certified mailings. Maintains postal equipment, including mailing machine, scale and accounting system. Monitors postage balance in mail machine, advises Manager to issue check for postage and enters postage into machine when credited to company account via Postage-On-Call. Monitors and updates proper zip codes and postal rates. Operates office equipment including binding, laminating, industrial electric cutter, industrial shredder and mail machine. May also take team members orders and gives pricing information for copy and mail services. Shreds confidential company documents for the Tribal Council, CEO, COO or GM as directed. Maintains a cross-reference list of all team members by department for distribution of mail. Complies with applicable governmental laws and regulations. Follows company and departmental policies and standard operating procedures. Performs all related and compatible duties as assigned.STYLE SERVICE COMMITTMENT
All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!
INTERACTION
Interacts with internal and external guests with a positive attitude and professionalism at all times.SUPERVISION
Does not provide supervision to others.