JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

【職種名】MAC Specialist

【業務内容】

このポジションは、大手テクノロジー企業向けにオフィスの移転・追加・変更Move, Add, Change （MAC）サービスと職場管理を提供するオンサイト業務です。

CADシステムを使用したオフィスレイアウトの更新、スタッフの移転調整、日常的な家具・修理要請への対応、ベンダー管理を行います。

詳細は下記をご確認ください。

What this job involves:

This position provides outstanding Move, Add, Change (MAC) services and workplace management support for a leading multinational technology client focused on e-commerce, cloud computing, and artificial intelligence. You will proactively monitor and manage onsite client account activities, including move coordination, daily services, and CAD operations to update office layouts. This role contributes directly to JLL's business objectives by delivering exceptional facilities management services that exceed client expectations while supporting their commitment to creating inclusive workplaces where everyone can thrive.

What your day-to-day will look like:

Manage direct and indirect staff in delivering onsite MAC services according to Service Level Agreements\• Coordinate moves by ensuring space readiness, managing vendor relationships, and overseeing construction work and quality controlOperate CAD systems to draw layouts based on client requirements and update office layout maps promptlyHandle workplace management including headcount validation, seat planning, and individual move coordinationManage daily services requests including furniture, repairs, movement, and ergonomic requests through end-to-end program managementProvide emergency and non-emergency response support for MAC-related incidents with thorough reporting and resolutionCollaborate with Space Planning, Design & Construction teams, and Operations/Strategy teams for seamless coordination

Required Qualifications:

3-5 years of experience in facilities management, MAC coordination, and project managementCAD operation skills for updating and revising office layoutsExcellent people skills with ability to interact effectively with diverse client and vendor staffStrong communication and presentation skills with confidence in client-facing interactionsAbility to work across multiple matrix reporting environments and prioritize activities accordinglySelf-motivated, confident, and energetic approach to workFlexibility to adapt to rapidly changing situations and handle stressful environments

Preferred Qualifications:

Experience in continuous improvement initiatives and client reportingKnowledge of government and building codes and regulations •Experience with Service Level Agreement management and complianceBackground in vendor management and quality control processezFamiliarity with Facility Management Systems (FMS) and asset managementExperience in customer survey management and Voice of Customer capture

【雇用形態】

正社員（期間の定めなし）

【就業場所】

所在地： 東京都目黒区

最寄り駅： 目黒駅

受動喫煙対策： 屋内完全禁煙で敷地内原則禁煙（敷地内に喫煙所あり）

【就業時間・休日】

就業時間： 9:00～18:00（休憩60分）

休日： 週休2日制（土・日）、祝日、年末年始

【給与】

想定基本年収：4,200,000~4,500,000

＊上記はあくまでも目安の金額であり、選考を通じてご経験・能力及び業務内容を考慮し決定します

残業代： 有り　固定残業代を基本年収に含む（月30時間相当額）＊非管理職の場合

賞与：なし

試用期間：有

【募集人員】1名

【選考プロセス】

1. 書類選考

2. 面接（複数回実施予定）

3. 最終面接

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Tokyo, Japan

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.