Help leading brands create brilliant customer loyalty experiences across app, web and CRM at Nectar360.

About the team

Nectar360 brings together market-leading loyalty expertise, rich customer data and collaborative ways of working to help partners grow. You’ll join a friendly, high-performing team that designs and delivers targeted programmes across the Nectar app, nectar.com and owned CRM channels. We work shoulder-to-shoulder with partner brands and cross-functional colleagues to turn insights into action, always keeping customers at the heart of what we do.

More about the role

In this role you will support senior account leads and be a go-to contact for day-to-day partner management. You’ll coordinate the planning and delivery of multi-channel campaigns across the Nectar app, nectar.com, email and push notifications, ensuring activity launches on time and to budget. You will prepare partner-facing decks and proposals, forecast performance against agreed KPIs and budgets, and keep stakeholders updated with clear actions and timelines.

You’ll brief post-campaign analysis, working closely with analytics specialists to surface actionable insights and next steps. Alongside this, you’ll support revenue generation for incentive campaigns, monitor developments in the loyalty market, and spot opportunities where Nectar360’s capabilities can drive further value for partners. You’ll also take ownership of key administrative tasks that keep accounts running smoothly.

More about you

You’re confident building productive relationships with partner contacts and internal teams, communicating clearly and organising work so that everyone stays aligned. You are comfortable managing multiple workstreams, tracking progress, and paying close attention to detail. You can use Microsoft Word, Excel and PowerPoint to create clear documents, trackers and presentations.

A grounding in Direct Marketing/CRM and curiosity about how loyalty drives commercial results will set you up for success. We welcome diverse routes into the role; whether through previous marketing exposure or demonstrable interest in partner/client relationships, what matters most is your proactive, evidence-led approach to getting great outcomes for customers and partners.

Essential criteria

· Knowledge of Direct Marketing/CRM 

· Demonstratable experience of dealing with clients and stakeholders 

· Proficient use of Microsoft Office suite 

· Experience in a marketing role or a strong interest in partner/client relationships or marketing

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