Duties and Responsibilities Shrink Control & Loss Prevention Monitor the checkout area for consumer fraud, associate dishonesty, and compliance with all cash‑handling and cash‑register procedures. Follow up on front‑end exception report transactions as directed by the Loss Prevention Manager. Observe customers throughout the store to ensure shrink control, safety, and strong customer service practices. Apprehend shoplifters in accordance with state/local laws and company policy. Respond to requests from police departments, courts, and other public agencies under the direction of Loss Prevention and/or Corporate Counsel. Monitor the receiving area and conduct delivery audits to detect vendor fraud, associate dishonesty, and ensure compliance with receiving procedures. Assist management with loss‑prevention‑related inspections. Respond to Electronic Article Surveillance (EAS) alarms. Maintain loss prevention and physical security equipment, including CCTV systems, EAS equipment at entry/exit points and checkstands, and the store’s intrusion alarm system. Conduct store inspections/audits to ensure compliance with shrink control and physical security policies; document violations and notify store management and the Loss Prevention Manager. Conduct internal and vendor investigations as directed by the Loss Prevention Manager. Perform additional duties as assigned by the Loss Prevention Manager. Safety & Food Safety Participate as an active member of the store’s Safety Committee. Report incidents of unsafe associate behavior to store management and the Loss Prevention Manager. Report unsafe conditions and take immediate corrective action when an imminent safety hazard is present. Report deficiencies in food safety standards and take immediate action when freshness or quality issues are identified. Communication & Training Communicate regularly with store management regarding all loss prevention issues. Train associates on loss prevention programs and policies as directed by the Loss Prevention Manager. Relationship Building & Professional Conduct Develop trust, credibility, and strong working relationships with store management and associates. Develop and maintain effective working relationships with local police, law enforcement agencies, and court personnel.