Job Introduction

Job Description

Healthy outcomes start with positive patient experiences.

38.5 hours per week / 4 On, 4 Off / 6am - 6pmUp to £14.03 per hour Uniform Provided / Access to Blue Light Card / Sodexo Perks 20 Days Holiday per year + Bank holidaysLocation is Royal Stoke Hospital 

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST4 6QG 

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As a Logistics Supervisor with Sodexo at Royal Stoke Hospital, you’ll play a key part in creating a safe, clean, and welcoming environment that directly impacts the health and well-being of patients, staff, and visitors. Your leadership will help prevent the spread of infection and contribute to a high standard of care. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do

Oversee staff rostering for all Logistics functions, including weekend coverManage waste transfer, disposal, and ensure adherence to standardsSupervise distribution runs and cage segregation (NHS cages / ELIS cages)Ensure timely delivery of pharmacy items and complete related tasksCoordinate mail delivery and franking across the site, escalating issues as neededRespond to major incidents and emergency situations promptlyIdentify staff training needs and conduct appraisals and briefingsProvide on-the-job and refresher training to team membersManage staff performance, conduct, and behaviour issues in line with policiesMaintain staff attendance records and handle return-to-work interviewsSupport the team during unexpected disruptions (staff shortages, emergencies, infections)Manage emotional responses during distressing situationsImplement changes in portering services deliveryReport unresolved issues to Line ManagerAttend relevant training and development coursesFoster positive relationships with staff and customers, ensuring health and safety compliance

What You’ll Bring

Proven experience in a supervisory role, ideally within Portering/ Logistics.Physical ability to carry out manual aspects of the role.A strong commitment to health, safety, and hygiene,  with an understanding of Health and Safety protocolsProfessional integrity, reliability, and a positive attitude.Excellent communication and people management skills.Flexible and willing to go the extra mile to ensure patient care and hospital standardsPC literate with the ability to learn and use various IT systemsAbility to work effectively under pressureTeam player with strong communication skillsSelf-motivated, adaptable, and able to act on own initiativeRespect for confidentiality and sensitivitiesCommitted to excellent Customer CareEmotionally resilient and able to handle challenging situations

Be part of a team that puts people first—and feel proud of the difference you make every day.

What we offer: 

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

Mental health and wellbeing resourcesEmployee Assistance Programme (including financial/legal advice & personal support)Free health & wellbeing app with 24/7 virtual GP accessDiscounts on high street brands for you and your familySalary finance tools and financial wellbeing resourcesRetirement savings plan and life insuranceFull training and protective uniform provided.Opportunities to gain experience through learning and development.Cycle to Work scheme & volunteering opportunities.Flexible working and a dynamic team environmentCompetitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

 About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

Attached documents UK Rewards and Benefits Guide. 2025.pdf Logistics Supervisor Job Description 2025 V1.docx Apply