Job Description You will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination. Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes Investigate product overages, shortages, damages, and complete appropriate documentation Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers Provide detailed directions and instructions to properly route drivers all negotiations through email!!! We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements General knowledge of the transportation industry, trucking or logistics High school diploma or equivalent Experience writing routine reports and correspondence Strong written communication negotiation experience - knowledge of TMS system null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.