Job Description
The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution. Communication through email and telephone with staff, Independent Contractors (ICs), and pickup and delivery contacts. Maintaining accurate data in each order tracked in CRM.
ResponsibilitiesManage execution of customer orders, including timely coordination and scheduling of pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed.Ensure orders are efficiently executed through the linking of multiple orders.Oversee accurate and timely completion of additional services including vehicle detailing, titling/registration, and vehicle placement into storage.Communicate timely by email, telephone, and CRM with staff, ICs, and pickup and delivery contacts, escalating issues to management as appropriate.Update CRM activities and notes promptly, maintaining accurate data after each telephone call and email communication, including uploading photos and scanned documents.Ensure compliance with policies and procedures and adherence to applicable DOT regulations and Federal, State, and Local laws.In the manager's absence or through the manager's direction, calculate and offer flat fees on orders by emailing the bid sheet to all ICs.Manage the storage facility (where applicable), including daily management of vehicle location, numbers of vehicles in and out of the storage facility, and vehicle inspections.Check vehicles in and out, noting any damage or issues and taking inventory of items left in vehicles.Move vehicles in and out of the lot, ensuring they are staged for drivers to pick up.Ensure all cars on the lot are accounted for and communicate any issues to headquarters before reactivation.Essential SkillsAbility to learn and utilize all systems and equipment, including any updates/upgrades.Provide outstanding customer service and up-to-date information to keep customers informed.Monitor and manage team dashboard and complete tasks to keep orders moving.Demonstrate the ability to manage time effectively and follow through to completion.Respond and act confidently, assertively, and decisively while taking responsibility and accountability for position requirements.Additional Skills & QualificationsHigh School DiplomaComfortable working in a fast-paced office environment while multi-tasking, being detail-oriented, and sensitive to communicating accurate information (both verbal and written).Manage several concurrent projects with high attention to detail and accuracy.Enjoy being part of a cooperative and considerate team.Advanced computer skills, especially with Microsoft Office Excel.6 months of customer service experience; inventory experience is a plus.Strong communication skills (written and verbal), data entry, spreadsheets, call center, logistics, scheduling, and coordinating.Typing test: must score at least 37 WPM.Work Environment
Orlando, FL. Mon-Fri 8-5pm. This position is on-site. Opportunity to work for a fast-growing fleet transport company with potential for growth. The company is women-owned and has 11 different departments.
Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Orlando,FL.
Application Deadline
This position is anticipated to close on Jul 16, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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