C.H. Robinson is looking for the Logistics Representative Role! In this role, you will be responsible for managing customer’s supply chain information and data within C.H. Robinson’s Transportation Management System. A great chance to maintaini a relationship with customer(s), and utilize the CHR project-based delivery model to improve any internal or external processes!

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

Ensure Transportation arrangements are made for shipments by the following:Monitoring customer load board and information flow in the Transportation Management SystemMaintaining any team mailboxesPerforming relationship and knowledge-based exception management to any pre-defined processesDocument and organize existing standard operating processesLearn multiple job functions within assigned teamFacilitate customer calls and updates, identify when an outgoing call is needed to offer proactive answersMeet operational metricsConduct CHR systems trainings to external CHR customer representativesManage reconciliation of daily, weekly, monthly, and quarterly reportsMake fact-based suggestions on how customers can achieve their goals in utilizing CHR by understanding CHR’s value propositionAct as a resource and support for peers when neededUnderstand and utilize CHR’s project-based delivery model to find process improvements and cost savings within area of responsibility and/or teamOther duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:Bachelor’s degree from accredited college or universityMinimum 2 years of experience in Supply Chain, Transportation, and/or LogisticsMinimum 1 year of prior experience working with and troubleshooting information systemsAbility to work flexible schedule on occasion, including overtime hours when requestedAbility to travel up to 5% (domestic and/or international)Fluent in English and Thai/Chinese speaking is a plus.

Preferred Qualifications:Excellent customer service skillsProficient in Microsoft Office Suite of programsAbility to present to a variety of audiencesStrong written and verbal communication skillsAbility to think critically, analyze data and solve problems quickly and accuratelyAbility to work in a team oriented and fast-paced environmentAbility to prioritize and handle a variety of tasksContinuous improvement mindsetAbility to adapt to an ambiguous and changing environmentAbility to motivate and encourage change, able to get positive results in a very large, dispersed organizationValues a diverse and inclusive work environment

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Benefits
• Group Health Insurance 
• Flexible Benefit (Dental treatment or Optical purchase) 
• Birthday Leave