At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.   

  With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.   

Your “Day to Day” 

As a Logistics Quality Engineer, you will play a key role in ensuring that logistics operations across the U.S. market meet the highest standards of quality, compliance, and product integrity. Your daily responsibilities will include: 

Monitor and audit warehousing, transportation, and distribution processes to ensure full compliance with PMI’s Quality Management System (QMS). 

Lead investigations of logistics-related non‑conformances, including product damage, contamination, mislabeling, and temperature excursions. 

Develop and implement robust corrective and preventive actions (CAPAs) in partnership with cross-functional teams. 

Partner with internal and external stakeholders—quality, operations, logistics, IT, and warehouse teams—to define, refine, and continuously improve logistics quality processes. 

Draft, update, and maintain Standard Operating Procedures (SOPs) to ensure clarity, compliance, and alignment with PMI standards. 

Maintain regular connection with warehouse personnel across the PMI network to review quality topics and update quality performance status. 

Support reverse logistics processes, including product returns, disposition, and sustainability-focused activities. 

Ensure full traceability and integrity of smoke-free products throughout the U.S. supply chain. 

Analyze logistics quality data such as damage rates, returns, and audit results to identify trends or improvement areas. 

Prepare and deliver quality performance reports to internal stakeholders. 

Provide training to logistics and warehouse personnel on handling procedures, hygiene standards, and quality protocols. 

Ensure adherence to internal policies, ISO standards, and regulatory requirements for tobacco and nicotine-containing products. 

Collaborate with internal teams to address logistics-related customer complaints and feedback. 

Contribute quality input to recall readiness, execution, and PRSSM processes. 

Who We Are Looking For 

You are a quality-focused supply chain professional with strong analytical skills and a passion for operational excellence. You meet or exceed the following qualifications: 

University degree in Supply Chain, Quality, Logistics, or a related field — or equivalent experience. 

Minimum 3 years of experience in Supply Chain, Quality, Logistics, Management, Distribution, Warehousing, and/or Transportation. 

Solid understanding of GMP, ISO 9001, and regulatory requirements related to tobacco or nicotine products. 

Hands-on experience with root cause analysis, CAPA management, and audit execution. 

Proficiency with data analysis tools (Excel, Power BI, SAP). 

Strong communication, problem‑solving, and cross-functional collaboration capabilities. 

Experience supporting logistics for smoke-free or other regulated consumer products. 

Familiarity with sustainability or ESG-aligned logistics practices. 

Lean Six Sigma certification (or equivalent) is an advantage. 

This role reports to the Manager, Supply & Customer Service Quality US. 

What We Offer 

At PMI, you will join a transformative organization committed to building a smoke‑free future. In this role, you will benefit from: 

A collaborative environment where quality and innovation drive decision-making. 

Opportunities for professional growth in a global company advancing cutting‑edge supply chain and quality initiatives. 

The chance to contribute directly to product integrity and customer satisfaction in a highly regulated, rapidly evolving industry. 

Competitive compensation, benefits, and career-development programs tailored to support your long‑term success. 

PMI is an Equal Opportunity Employer.     PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.      PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.  

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