C.H. Robinson is seeking a Logistics Lead to ensure effective management of the customer’s supply chain information using the internal Transportation Management System. In this key role, you will be accountable for achieving operational efficiency and driving continuous improvement within your area of responsibility as well as across the team.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

Ensure all arrangements are made for the execution of shipments through designated area of responsibilityMentor and support lower-level logistics peers by sharing expertise and best practicesCreate and document standard operating processesManage complex exceptions and drive problem solving to prevent the reoccurrence of problems and improve processesAssist in the facilitation of cross training within assigned teamResponsible for meeting operational targets within a particular region, mode, business unit, or small accountAct as the primary point of contact for assigned customers, carriers, and vendors by leading calls, meetings, and internal systems trainings and addressing concernsUtilize analytical practices to identify and solve problemsBuild and present intermediate to complex business cases related to how customers can achieve ROICollaborate with internal service teams to execute strategies that align with customer objectives and C.H.Robinson’s business goalsApply the enterprise project-based delivery model in day-to-day workLead small sized operations-focused continuous improvement projects utilizing the enterprise project-based delivery modelConduct C.H.Robinson systems training for external customer representatives to ensure effective utilization of C.H.Robinson’s servicesLead team efforts in reconciliation of daily, weekly, monthly, and quarterly reports

Required Qualifications:

Required:

High School Diploma and/or GEDMinimum 6 years of experience in Supply Chain, Transportation, and/or LogisticsMinimum 3 years of prior experience working with and troubleshooting information systemsAbility to work flexible schedule on occasion, including overtime hours when requestedAbility to travel up to 10% (domestic and/or international)Site Specific: Fluent in English and the primary language of the applicable region

Preferred Qualifications:

Preferred:

Bachelor’s degree from accredited college or universityDemonstrated high level of proactivity and a strong focus on delivering exceptional customer experienceProficient in Microsoft Office Suite of programsPrior experience creating and delivering presentations to senior level managementAbility to gather, translate, and act upon voice of customerAbility to direct activities of small work groupAbility to act as a subject matter expertDemonstrated expertise in critical thinking, data analysis, and efficient, accurate problem-solvingAbility to proactively identify patterns in operations and dataAbility to work in a team oriented and fast-paced environmentAbility to utilize project management skills to successfully complete various sized projectsComposure and poise in a customer-centric environmentHighly adaptable to ambiguous and changing environmentsDemonstrated commitment to continuous improvement with prior experience in identifying inefficiencies, and implementing process improvementsAbility to motivate and encourage change, able to get positive results in a very large, dispersed organizationValues a diverse and inclusive work environment

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Benefits
• EPF contribution 15%
• Group Health Insurance 
• Flexible Benefit (Dental treatment or Optical purchase) 
• Birthday Leave