This role focuses on enhancing the shipper experience for vendors and sellers using inbound transportation services. As the organization continues to innovate within the transportation and logistics sector, the team is dedicated to evaluating and improving current network shipper defects through effective coaching and performance management. The selected candidate will work directly with shippers to develop solutions and improve shipper performance metrics.

Responsibilities

Monitor, verify, and present data on a daily basis.Overcome transportation disruptions and other barriers in real time.Identify root causes of transportation defects.Maintain daily logs on assigned shippers.Lead weekly calls with assigned shippers.Conduct daily business review stand-up calls.

Essential Skills

Proficiency in account management and customer service.Strong problem-solving skills.Experience in transportation, intermodal, and supply chain sectors.Entry-level knowledge of MS Excel, including familiarity with spreadsheets and data interpretation.Effective interpersonal and customer service skills.

Additional Skills & Qualifications

Good relationship-building and organizational skills.Ability to communicate effectively alongside technical skills.Experience managing disruptions as they occur.Understanding of basic data analytical skills.Experience writing documents related to process improvement proposals.2 years of experience in logistics, supply chain, or related field1-3 years in logistics account management, specifically managing and building relationships with accounts and their freight.

Work Environment

The team works in a dynamic and supportive environment with plenty of opportunities for transitioning to full-time employment. This position involves collaborating with top customers and provides extensive training and support to develop hard skills. The team emphasizes interpersonal and organizational abilities, expecting candidates to start contributing immediately.

Job Type & Location

This is a Contract to Hire position based out of Tempe, AZ.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Dec 29, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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