As part of an innovative team within transportation and logistics, you will be responsible for evaluating network shipper defects and driving improvements through coaching and performance management. You will work directly with shippers to develop solutions and take action to improve shipper performance metrics. Responsibilities + Vendor Management + Monitor, verify, and present data on a daily basis. + Overcome transportation disruptions and other barriers in real time. + Identify root causes of transportation defects. + Maintain daily logs on assigned shippers. + Lead weekly calls with assigned shippers. + Conduct Daily Business Review Stand-up calls. Essential Skills + Experience in account management and customer service. + Proficiency in Excel. + Problem-solving skills in transportation, intermodal, and supply chain contexts. Additional Skills & Qualifications + Two years of experience in logistics, supply chain, or related fields preferred. + Understanding of basic data analytical skills. + Experience in writing documents on topics such as process improvement proposals. + Entry-level knowledge of MS Excel, with the ability to navigate and interpret data. + Strong interpersonal and customer service skills. + Good relationship-building skills, organizational skills, and effective communication abilities. Work Environment The team operates in a highly collaborative and supportive environment, offering extensive training for technical skills. The focus is on developing interpersonal and organizational skills, with opportunities to work with top customers. This position is 100% on-site. Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Dec 26, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.