Job Title: Account Specialist

Job Description

The Amazon Transportation Services team is expanding rapidly and seeks a highly skilled and motivated Account Specialist to enhance the shipper experience for vendors and sellers who utilize Amazon Inbound Transportation. As the company continues to innovate within transportation and logistics, it consistently evaluates current network shipper defects and drives improvements through shipper coaching and performance management. In this role, the candidate will work directly with shippers to create solutions and take proactive measures to improve shipper performance metrics.

ResponsibilitiesMonitor, verify, and present data daily.Overcome transportation disruptions and other barriers in real time.Identify transportation defect root causes.Maintain daily logs on assigned shippers.Lead weekly calls with assigned shippers.Lead Daily Business Review Stand-up calls.Essential SkillsTech savvy; ability to navigate multiple systems and databases.Strong Excel skills.Experience in account or vendor management, supporting B2B customers.Strong communication skills, both written and verbal.Knowledge of logistics, transportation, sales, supply chain, and intermodal.Additional Skills & QualificationsGood relationship-building skills.Strong organizational skills.Ability to communicate effectively.Supply chain technical skills.Experience from industries such as party planning, event coordination, real estate, sales, or restaurants.Work Environment

Currently a hybrid model with three days in the office, transitioning to five days in the office. The work heavily involves using Outlook for organizational skills and email correspondence. The role includes robust training to enhance Excel proficiency and general computer literacy.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Jul 7, 2025.

\n

\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

\n\n