Job Purpose:
Lead and direct with the Logistics service providers, Logistics and Distribution operations for all finished goods for the market including receipt at warehouse, warehousing, distribution to Solenis customersLead inventory management program for the logistics service providersAccountability of Distribution Cost for warehousing and freight including preparation, variance and forecasting reporting in line with Solenis processesLead supplier selection and contract implementation, compliance, and performance management processes as applicable to key suppliers (3 Pl’s, Transportation) Lead and proactively manage continuous improvement and operational excellence initiatives in the market related to logistics operationsLead and manage strategic projects for Supply chain related to network logistics changes, product change management and other business critical projects in the market as assigned by the Supply chain LeadAccountability for implementation of robust and process/cost efficient Returns, Recalls and Destruction processes with the logistics service providers and transportation providers. Ensure practices and processes are in compliance with Good Distribution Practices (GDP) and Solenis standards in logistics, customs, trade, security, EHS and quality as well as any applicable laws and regulations (Local, US or International Drive and support logistics operations optimization in MEAIR through Logistics forums
Key Accountabilities
Logistics Operations:
Management and oversight of logistics and distribution operations at the 3 PL’s in close collaboration with transport, production facility (including local site), market planning and customer service teams and Quality operations. Includes:
Inbound Operations
Lead and direct with Logistics service providers a process plus cost efficient, GDP compliant and integrated inbound process including receipt of products from exporting plants, local suppliers or local manufacturing site to the logistics service providers in compliance with product quality management requirementsImplement processes and tracking tools that ensure product integrity and shipment visibility through the inbound supply chain
Warehousing and Inventory Management
Accountable for implementing and leading a robust inventory management program at the 3 PL that ensures inventory accuracy for both quantity and product quality between physical and system this includes Logistics service providers and Solenis ERP book stocks). The inventory program should include at minimum Process for an annual full count and pre-defined periodic cycle counts Process for movement of products to appropriate quality locations (quarantine to saleable, saleable to hold/destruction) to ensure availability of inventory in appropriate quality locations at any given time Process for system reconciliation Process for finance recording, reconciliation and adjustments Accountable for implementing and leading the destruction process for expired/near expired/damaged inventory in destruction location at the Logistics service providers as per Solenis SOPSupport NWA Supply chain lead in identifying opportunities at obsolescence reduction and inventory on hand as guided by finance management
Distribution Operations and Reverse Logistics
Lead the implementation and monitoring of efficient and effective distribution operations to market(s) by balancing cost and lead time Selection and validation of appropriate transportation modes to market(s) Ensure product integrity through delivery chain through standard operating procedures Ensure availability for shipments while maintaining optimal cost chain - implement reverse logistics wherever possible Lead the returns and recalls management process and destruction process
Transportation :
Define transportation need and qualify carriers based on Solenis requirements and quality systemsPerformance management of carriers ensuring the right service levelCost optimization through continuous improvement and innovationClose collaboration with customer service to ensure compliance with O2C procedures in regards of customer deliveries
Distribution Costs:
Accountable for market annual distribution expenses including Warehousing and freight Lead supply chain annual expenses preparation through appropriate expense tracking and trend analysis, volume and revenue growth forecastLead the variance and forecasting processes on a quarterly basisMeet with budget/forecast through intelligent management of costs and driving cost avoidance/savings through the year
Quality and Compliance:
Ensure compliance with required regulations, policies and procedures, and Solenis standards for quality, security, customs, trade, dangerous goods, controlled products and high value products and EH&S. This includes all applicable local, US, regional or international laws Accountable for accuracy of ERP system in line with product information including and not limited to SKU number, description, batch details, manufacturing and expiry dates, country of originImplementation, monitoring and control of standard operating procedures related to the logistics operationsLead the supplier management process through selection, contract management, compliance management/validation and performance management of supplier (RFP process, Service Agreement, SOPs and KPIs), while as required (in selection of any outsourced processes)Lead Market Excellence in market for delivery capabilities
Project Management and Operational Excellence:
Lead and direct continuous improvement and OPEX projects for the logistics operations delivering cost and process efficienciesLead strategic projects in the market including and not limited to network logistics, product change management, LSP changes and other critical business projects in the market or as assigned by the Supply chain lead.Lead and promote standardization, optimization and replication of Logistics Operations across MEAIR through Logistics-Forums engagement
Metrics / Reporting
Accountable for logistics metrics update related to logistics operationsAccountable for Variance and Forecast reporting in terms of costProject Management Reports (as applicable)
Organization - Talent Management & Development:
Responsible to lead and coach an engaged, effective and efficient teamResponsible to ensure logistics team annual objective settingEnsure team members are continuously trained, empowered & motivated to meet their objectives & maximize their potential productivity in the correct, compliant manner
The role requires outstanding collaboration skills with key stakeholders 3 PL’s, production facility, customer service and in the commercial office.
Job Specific technical/Functional/Professional Competencies:
Strong supply chain management skillsKnowledge of the FMCG environmentProven ability to work in a complex matrix organization with issue resolution skillsPeople Management - ensure team members are engaged to deliver against business objectivesCustomer Focus (internal and external)Agility to consistently perform in a dynamic environmentCommunication & Influence - strong interpersonal skills required to interact with various levels of management to deliver required outcomesStrong system skills & understandingStrong data analysis and PC skills- SAP experience is a Must.Possessing strong innovation mindset and strategic thinkingProject Management skills - to manage multiple projects and competing prioritiesNegotiation skills - to manage internal & external negotiations as required
Experience and Knowledge
10+ years' experience in similar roles in supply chain in a multinational organization and/ or FMCG industry is requiredBachelor degree required - preferably in Business Administration, Operations Management, Supply Chain or Logistics ManagementLogistics/ Supply Chain qualification preferredIncumbent must be fluent both written and verbally in English and FrenchAt least 5 years' experience in team management and leadership