Lodgekeeper - Postcard Cabins Lisbon, Ohio
Hotel Equities
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Beaver Creek in Lisbon, Ohio
Job Purpose:
The Lodgekeeper’s responsibilities include sorting, treating, laundering, drying and folding cabin linen while providing guest support to internal and external customers.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills.
Lodgekeeper Responsibilities:
+ Sorting, washing, drying, pressing, and folding clothing and other textile items.
+ Removing stains from items using the appropriate procedures.
+ Tracking which items belong to whom.
+ Keeping an updated inventory of laundry detergents and supplies.
+ Restocking supplies.
+ Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing cleaning on laundry equipment.
+ Tracking maintenance and repairs on laundering equipment.
+ Ensuring that the facility remains clean at all times.
+ Anticipating and responding to customers' queries, concerns, and complaints.
+ Maintaining BOH office and breakroom areas.
Lodgekeeper Requirements:
+ High school diploma or equivalent is advantageous.
+ Hotel laundry experience highly desirable.
+ Prior experience in a similar role is preferable.
+ Familiarity with cleaning detergents and laundering equipment.
+ Ability to stand for long periods.
+ Capacity to lift up to 20 pounds unaided.
+ Basic arithmetic skills.
+ Outstanding organizational and time management skills.
+ Excellent analytical and problem-solving skills.
+ Personable disposition with a knack for customer service.
+ Available to work evenings.
+ Available to work weekends.
Other:
+ Being passionate about people and service.
+ Strong communication skills are essential when interacting with guests and employees.
+ Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
+ Problem-solving, reasoning, motivating, and training abilities are often used.
+ Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
+ Team Driven and Values Based Culture
+ Medical/Dental/Vision
+ Vacation & Holiday Pay
+ Same-day pay available
+ Employee Assistance Program
+ Career Growth Opportunities/ Manager Training Program
+ Reduced Room Rates throughout the portfolio
+ Third Party Perks (Movie Tickets, Attractions, Other)
+ 401(k)
+ Employee assistance program
+ Employee discount
+ Flexible schedule
+ Flexible spending account
+ Life insurance
+ Parental leave
+ Referral program
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