Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for Postcard Cabins in Epsom NH. Job Purpose: The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom. To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them. Lodgekeeper Responsibilities: + Sorting, washing, drying, pressing, and folding clothing and other textile items. + Removing stains from items using the appropriate procedures. + Tracking which items belong to whom. + Keeping an updated inventory of laundry detergents. + Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment + Tracking maintenance and repairs on laundering equipment. + Ensuring that the facility remains clean at all times. + Anticipating and responding to customers' queries, concerns, and complaints. Lodgekeeper Requirements: + High school diploma or equivalent is advantageous. + Prior experience in a similar role is preferable. + Familiarity with cleaning detergents and laundering equipment. + Ability to stand for long periods. + Capacity to lift up to 20 pounds unaided. + Basic arithmetic skills. + Outstanding organizational and time management skills. + Excellent analytical and problem-solving skills. + Personable disposition with a knack for customer service. + Available to work shifts and on weekends. Other: + Being passionate about people and service. + Strong communication skills are essential when interacting with guests and employees. + Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. + Problem-solving, reasoning, motivating, and training abilities are often used. + Have the ability to work a flexible schedule including nights, weekends and/or holidays