U-Haul is looking for a Search Analyst (Local Search Auditor) to join the Digital Listings Team, responsible for maintaining and improving a high volume of Google Business Profiles along with overall listing accuracy on the internet. A Digital listing is comprised of the U-Haul business name, address, phone number, URL, services, photos, and map pin placement. This role will work directly with internal U-Haul stakeholders (e.g., marketing, product manager, and field operations) to improve listing accuracy and performance.
Essential Duties:
o Regular Audits on Centers’ Information across Search Engines & Internal Platforms.
o Identify the root issue/cause of listing or map errors.
o Daily communication via phone, email, & Teams messaging with the Field & Internal Stakeholders to stay up to date with all things related to U-Haul locations.
o Google Business Profile Manager: Cleanup of Profiles.
o Managing Updates, Duplicates, Unverified, & Suspended Profiles.
o Optimize the Google Business Profiles for overall performance and ranking.
o Google API: Research issues, use internal API tools, fix errors, & run the API.
o Coordinate with the Web team, Dealer Services, VoIP team, and telephone provisioning to research & correct internal listing information.
o Ensure online listings are created and closed appropriately to establish or maintain listing consistency, and accuracy throughout the internet.
Skills/Required Tools & Knowledge:
o Proven ability to take initiative, escalate roadblocks, and exercise independent and sound judgment as well as working within team workflow.
o Proficiency in Google Business Profiles, Google Maps, & Apple Maps.
o Proficiency in Microsoft Excel: ability to utilize formulas & organize data.
o Stellar research skills and ability to familiarize yourself with new topics and industries
quickly.
o Good organizational and time management skills.
o Ability to independently prioritize work and complete assignments in a timely manner.
o Ability to pay close attention to detail with a high degree of accuracy.
o Ability to review data, offer options, and resolve problems.
o Proficiency in Internet navigation.
o Strong written and oral communication skills
o Ability to perform routine, repetitive tasks accurately.
U-Haul Offers:
· Full Medical coverage
· Prescription plans
· Dental & Vision Plans
· New indoor fitness gym
· Gym Reimbursement Program
· Registered Dietitian Program
· Weight Watchers
· Onsite medical clinic for you and your family
· Career stability
· Opportunities for advancement
· Valuable on-the-job training
· Tuition reimbursement program
· Free online courses for personal and professional development at U-Haul University®
· Business and travel insurance
· You Matter Employee Assistance Program
· Paid holidays, vacation, and sick days
· Employee Stock Ownership Plan (ESOP)
· 401(k) Savings Plan
· Life insurance
· Critical Illness/Group Accident
· 24-hour physician available for kids
· MetLaw Legal program
· MetLife auto and home insurance
· Mindset App Program
· Discounts on cell phone plans, hotels, and more
· LifeLock Identity Theft
· Savvy consumer wellness programs - from health care tips to financial wellness
· Dave Ramsey’s SmartDollar Program
· U-Haul Federal Credit Union
· Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.