At Reyes Beverage Group, we are committed to fostering an environment where all employees are valued, respected, and free to achieve their highest potential! + Schedule: Five days per week: Monday-Friday + Pay : $103,000 - $128,000/year + the opportunity to earn annual bonus + Competitive Benefits: Medical, Dental, Vision, Vacation Pay and Paid Holidays + Travel to other islands based on business needs is required Position Responsibilities:  + Leads a team of IT Support Specialists responsible for providing support to internal customers residing at various distribution centers in support of day-to-day IT operations, assist with implementing projects, and other initiatives as assigned while providing support to the Field IT Manager + Demonstrate consistent ability to own issue resolution from start to finish, escalating where appropriate, document resolutions and repeatable fixes for frequent issues + Responsible for asset management and compliance to conformance standards; to include maintaining current inventory of devices, tracking devices, reclaiming devices no longer in use, etc. + Mentor and coach Field IT analysts to develop skills and competencies of Field IT team + Visit field locations as required to Maintain FIT standard as the ‘Face of IT’. Action or escalate any key learnings + Respond to network infrastructure and server failures as required to maintain the maximum system uptime of production systems and applications. + Establish and maintain business relationships with local management at field locations to understand and address their needs. + Contribute to the creation and execution of the Field IT budget pertaining to equipment, staffing, projects and support. + Other projects or duties as assigned Required Education and Experience:  + Bachelor’s Degree in Engineering, Computer Science, Management Information Systems/Science and 3 plus years of IT related experience with 0 to 1 plus years of supervisor experience or High School Diploma/General Education Degree with 6 plus years of specific experience and 1 to 2 plus years of supervisor experience + Travel up to 50% of the time Preferred Education and Experience:  + Bachelor’s Degree Benefits At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings. Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug Screening Offers of employment are contingent upon successful completion of a background check and drug screening. Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.