Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal® is hiring a Lobby Supervisor. The Lobby Supervisor is responsible for the management/supervision of Lobby Receptionist personnel, providing security access control measures via lobbies, badging and special events for multiple sites for a high-profile customer.

Full Time

$18 / hour

Weekly or daily pay

Monday through Friday 7am to 3pm

RESPONSIBILITIES:

Supervise and coordinate the delivery of quality services to the client. Act as a liaison between customer, Account Manager, and lobby receptionists; supervise lobby staff, providing coaching, recognition, and discipline within approved empowerment rangeSupervise day-do-day operations at the site for Lobbies, Badge & ID, Visitor Centers, and Large EventsEnforce Allied Universal policies as outlined in the handbooks and executive memosAssist the Account Manager in identifying, meeting, and exceeding the needs of the customerMeet all contractual scheduled hours with a minimum of unbilled overtimeCoordinate and/or conduct site-specific on-the-job training (OJT), client specific training, and annual refresher training for lobby personnelManage uniforms, equipment, supplies, and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklistsCommunicate staffing needs to the Account Manager or to recruiters via Requisition Form, assisting in identifying and interviewing quality candidatesAssure that lobby personnel receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)Assist with the communication of policies, company announcements and job openingsPerform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)Respond to client requestsMake emergency notifications as necessary pursuant to site Post OrdersProvide direction and instruction to subordinates regarding the performance of their dutiesDisciplinary action/commendation decisions pertaining to security personnelMake productivity and cost reduction recommendations to managementMake recommendations for physical security surveys, job safety analysis and post ordersMake recommendations concerning disciplinary action/commendation decisions pertaining to security personnel assigned

QUALIFICATIONS:

Must possess a high school diploma or equivalentLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentMust possess, or be able to obtain, a SECRET clearance with the Department of DefenseMinimum one (1) year of experience in security, law enforcement or military serviceMust possess one or more of the following:Service in the active-duty military, military reserves, or National GuardService in Auxiliary Police or Police CadetsMinimum of one year verifiable and successful supervisory experience in security-related industryBe able to operate radio or telephone equipment and/or console monitorsDemonstrated ability to interact cordially and communicate with the publicEffective oral and written communication skillsProblem solving skillsActive listening skillsAssess and evaluate situations effectively; identify critical issues quickly and accuratelyCompile, sort, and interpret dataResearch, investigate, compile informationMediate conflict with tact, diplomacyWrite informatively, clearly, and accuratelyTeamworkAttention to detail

PREFERRED QUALIFICATIONS:

Possession of one or more of the following:Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat ZoneGraduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter fieldBachelor’s degree in law enforcement or criminal justice related studiesA minimum of 8 or more years of service in any military branchAssociate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsSeven holidays annually paid at time and a half, if worked40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.