Dealership: Driveway is Hosting a Live Hiring Event – Join Us! Event Details:Wednesday & Thursday | 12 PM – 7 PMFriday | 12 PM – 5 PMOn-the-spot interviews & offers! Location: 275 E. 5th Street, Medford Positions: Customer Service AgentsPay: $22/hour + Bonus IncentivesSchedule: Open Availability Required About Driveway Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. As the digital retail arm of Lithia & Driveway (LAD), we’re transforming the way people experience car ownership. Backed by nearly 300 dealerships nationwide, we combine innovative technology with a human touch to deliver a smarter, smoother, and more enjoyable process. About the Role As a Customer Service Agent, you’ll guide customers through their digital car purchase journey. You’ll act as a trusted advisor, problem-solver, and champion of customer satisfaction.. all while earning competitive pay, bonus opportunities, and growth potential. What You’ll Do: + Serve as the main point of contact, guiding customers with clarity and care. + Answer questions, explain next steps, and provide updates via phone, text, and email. + Support financing, collect documents, and coordinate smooth delivery. + Build trust by ensuring every customer feels valued and respected. What You Bring: + Customer-first mindset with a passion for helping others. + Sales or service experience where you’ve guided customers through decisions. + Clear, professional communication skills (phone, email, text). + Strong organizational skills and attention to detail. + Problem-solving ability with a positive, can-do attitude. We offer best in class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.