Job description / Role Job Type
Full Time Job Location
Doha, Qatar Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Safety & Environment Company Industry
Travel, Hotel & Tourism

Overview

Why work for Banyan Tree Doha?

Be a part of the mosaic team, located in the heart of Mushaireb. Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.

Responsibilities

Provide a safe, secure, courteous, professional, efficient, and flexible service at all times, following hotel standards of performance. Handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found; assure follow-up with guests. Have a thorough understanding and knowledge of all hotel-related services and products and have the ability to make recommendations to hotel guests. Be responsible even if not directly accountable for the quality of the pool water; verify water pH and chlorine levels at least twice daily, record values, and report to the Fitness Manager if these levels are not as required. Assist in maintaining the pool in impeccable cleaning conditions with minor work such as removal of small floating objects that might have fallen during the day. Maintain a mandatory presence near the pool. If and when the lifesaver needs to leave the work area, they should first do the following: Always ensure that the pool remains under the supervision of qualified and/or authorized personnel. Inform the Fitness Manager or Fitness Instructor. When on hotel grounds, always reflect a professional image including complete uniform as per hotel standards. Register all movements at the pools in a logbook. Provide swimming lessons if requested (subject to superior's approval). Reinforce pool rules at all times. Ensure that the hygienic condition of the pool is respected by everyone. Remain physically fit and continuously refresh lifesaving techniques as per job requirements; perform specific exercises as per established scheduled training. Continuously maintain and service all equipment related or assigned to the department, as specified in equipment manuals. Be aware of scheduled functions, group or VIP arrivals, and special events. Be flexible with work hours, regardless of time, during day or night, to personally facilitate security arrangements for cases that require special treatment and handling. Project at all times a positive and motivated attitude and exercise self-control. Respond to any changes in the Fitness and Security Department function as dictated by the hotel. Handle all tasks with diplomacy, tact, appropriate discretion, and efficiency. Be fully conversant with every detail of first aid. Be familiar with the hotel's alarm system, emergency plans, and procedures for lost and found items. Comply with safety regulations and procedures, and ensure that all team members of the hotel observe safety precautions and use safety equipment. Alert the Fitness Manager, Chief Security Officer, Manager on Duty, Resident Manager, or General Manager on any emergency at the pool. Carry out any other duties and responsibilities as assigned. Follow all policies and procedures ascertained by the hotel.

Qualifications

Previous experience as a lifeguard preferred. Certification in CPR and First Aid required. Certification as a lifeguard required. Strong interpersonal and problem-solving abilities. Highly responsible and reliable. Ability to work cohesively as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times. About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Apply Now