Lifecycle Management Analyst II
HCA Healthcare
**Description**
**Introduction**
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Lifecycle Management Analyst II with HCA Healthcare you can be a part of an organization that is devoted to giving back!
**Benefits**
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
**_Note: Eligibility for benefits may vary by location._**
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Lifecycle Management Analyst II to help us reach our goals. Unlock your potential!
**Job Summary and Qualifications**
JOB SUMMARY
As a member of the Software and Lifecycle Asset Management team (SAM), the Technology Lifecycle Management Analyst is responsible for coordinating and leading the lifecycle program. The individual will work in a multi-disciplined operational structure to deliver effective governance, reporting and visualization around end-of-life risk mitigation of both hardware and software assets. The individual will collaborate with members of the Software Asset Licensing Team on the collection, management and governance of enterprise asset inventory data. The role will involve analyzing hardware and software inventory data and raising the awareness of lifecycle risk by generating, maintaining, and reviewing reports and dashboards. The individual will work with product teams, infrastructure teams, system administrators, platform teams, database managers, and information security professionals across the organization to identify lifecycle risks, document mitigation plans and track progress towards completion of remediation plans. The individual will lead and facilitate review sessions with teams across the enterprise to raise awareness of future and current lifecycle risks with hardware and software products present in their operational areas. The individual will be responsible for maintaining the quality and completeness of all enterprise lifecycle data. The individual will provide verbal and written status updates to senior executives concerning pending lifecycle events and the associated risks, as well as the progress to complete documented remediation plans.
GENERAL RESPONSIBILITIES
• Provide subject matter expertise on the lifecycle management program
• Gather, interpret and analyze inventory data related to the lifecycle of software and hardware assets in an environment that consists of over 30000 servers, 300000 end user devices, 2000 software manufacturers and 6000 software products
• Collaborate with Information Security personnel to understand risks and threats associated with lifecycle activities to assist in establishing a prioritized approach to remediating lifecycle debt
• Collaborate with IT Service Management (ITSM) and Infrastructure Operations teams to resolve discovery and inventory collection issues that impact lifecycle data quality
• Provide guidance and recommendations to the organization on lifecycle mitigation strategies that incorporate factors such as security risk, impact to change, business impact, and cost
• Prepare reports, dashboards and presentations to communicate life cycle program statuses, key findings and actionable recommendations
• Maintain relationships with infrastructure, product and application teams to align manufacturer’s product roadmap plans to lifecycle program objectives
• Research and stay abreast of hardware manufacturer’s and software publisher’s key product lifecycle dates
• Review hardware and software vendor contracts for applicable upgrade and refresh rights and obligations
• Identify and recommend improvements to processes and tools related to the lifecycle management program
• Offer consulting guidance when working with internal stakeholders from other departments, business units and divisions to address their lifecycle asset debt
• Maintain and support lifecycle initiatives to achieve the overall lifecycle program goals
• Evaluate the lifecycle program for continuous improvement opportunities
TECHNICAL EXPERIENCE
• Strong understanding of lifecycle and asset management processes and systems (i.e. ITAM - IT Asset Management, Technology Lifecycle Management, NIST, ITIL – IT Infrastructure Library, etc)
• Experience working with ServiceNow and Flexera solutions and tools
• Working knowledge of server and end-user device infrastructure technologies such as operating systems, virtualization platforms, hardware platforms, and hyper-converged solutions
• Working knowledge of network infrastructure technologies such as routers, switches, load balancers, and firewalls
• Working knowledge of Configuration Management Databases (CMDB) and associated asset discovery tools
• Experience with Microsoft Power Solutions, including Power BI, Power Automate, Power Flow and Forms
• Experience with creating and maintaining complex SQL data queries
• Experience in identifying and evaluating lifecycle management specifications on hardware product manufacturers such as HP, Dell, Cisco and Apple
• Experience in identifying and evaluating lifecycle management specifications on software product publishers such as Microsoft, Red Hat, Oracle, Broadcom and IBM
EXPERIENCE
5+ years of work experience required
EDUCATION
Bachelor’s degree required
OTHER/SPECIAL QUALIFICATIONS
• Healthcare industry experience
• Excellent interpersonal skills and the ability to engage appropriately with various levels of the organization
• Strong IT technology background and experience to support collaboration with various IT technical teams
• Strong reporting automation capabilities
• Ability to lead and facilitate meetings
• Excellent analytic skills and attention to detail
• Excellent verbal and written communication skills
• Ability to work both independently and in a team environment in a high volume, fast paced sometime ambiguous environment
• Strong executive presence and experience interacting with senior leaders
• Ability to think both strategically and tactically
• Advanced skills in reading and understanding vendor software and hardware contracts and agreements
PHYSICAL DEMANDS/WORKING CONDITIONS
• Standard office environment
• Travel may be required (less than 5%)
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Lifecycle Management Analyst II opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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