Position Summary
As a part of the LifeClinic team, the LifeClinic Coordinator maintains, and executes the LifeClinic business plans and adjusts as needed to deliver results at or above company expectations in patient acquisition, retention, and collections. Furthermore, they will greet members and patients alike in a friendly, professional manner while providing exceptional customer service. They will apply their extensive knowledge of LifeClinic’s mission and services to proactively meet our patient’s needs, efficiently answer any questions and maintain patient accounts.
Job Duties and Responsibilities
Communicates proactively with patients while engaging them in their careEnsures that all necessary forms for each patient are complete and reflected in their accountWorks with the doctor to ensure accurate medical records and patient treatment plansUnderstands and responds to questions regarding patient finances and their contribution to careCollects and processes payments Manages the clinics entire patient scheduling ensuring patients schedule according to their treatment planSorts and delivers Life Clinic mail and incoming packagesPromotes and educates patients, members, and team members that Chiropractic / Physical therapy care is a part of a Healthy Way of LifeHandles front desk reception and essential administration duties Performs a variety of administrative tasks to assist the doctors as needed
Position Requirements
High School Diploma or GED1 to 3 years of experience working in healthcare or a customer service industryPreferred Requirements
2 or 4 year college degree in a related fieldPayBenefitsAll team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.